Advisor, Member - Client Sales and Service

This is a fully remote position, open to applicants in Canada.

📋 Description

• Build an advisory relationship by recognizing current and prospective needs while promoting client retention.

• Provide guidance to members and clients regarding specialized products and services to ensure satisfaction.

• Assess client requirements and gather and analyze relevant data.

• Manage inquiries and conduct follow-ups as necessary.

• Support members and clients by understanding their needs and recommending tailored solutions.

• Assist in identifying operational risks and opportunities for enhancement within the unit.

• Keep updated with the latest standards, products, and services within the industry.

• Cultivate, develop, and sustain business relationships with members and clients.

• Market specialized products and services through various distribution channels based on the needs of members and clients.

• Ensure member and client satisfaction while adhering to quality service standards and organizational procedures.

⛳️ Requirements

• Post-secondary diploma in a relevant field.

• At least one year of pertinent experience.

• Alternative combinations of qualifications and relevant experience may be evaluated.

• Proficiency in French is mandatory.

• Advanced English proficiency is required due to the nature of the responsibilities or the tools utilized, as well as interactions with English-speaking partners, members, and/or clients.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation available starting in the first year.

• Defined benefit pension plan offering predictable and stable income throughout retirement.

• Group insurance coverage including telemedicine services.

• Reimbursement for health and wellness expenses as well as telework equipment.