Advisor, Member and Client Sales and Service

This is a fully remote position, open to applicants in Canada.

📋 Description

• Engage, nurture, and sustain business relationships with members and clients.

• Deliver exceptional customer service while marketing specialized products and services through various distribution channels tailored to member/client needs.

• Evaluate requests for specialized products and services, promoting and selling them in alignment with client needs and business goals.

• Ensure satisfaction and quality of service for members/clients according to established organizational standards and procedures.

• Build advisory relationships by identifying current and potential needs, thereby aiding in client retention.

• Provide guidance to members and clients regarding specialized products and services.

• Assess client needs and gather and analyze relevant data.

• Manage requests and perform follow-ups as necessary.

• Attend to member/client requirements and propose tailored solutions.

• Assist in identifying operational risks and areas for improvement.

• Keep abreast of standards, products, and services within the industry.

⛳️ Requirements

• A college diploma in a relevant field.

• At least one year of pertinent experience.

• Other combinations of qualifications and experience may be taken into account.

• Proficiency in French is essential.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation starting from the first year.

• Defined benefit pension plan ensuring predictable and stable income throughout retirement.

• Group insurance that includes telemedicine services.

• Reimbursement for health and wellness expenses.

• Equipment for teleworking.