Adult Family Home Program Manager, Loan Officer

This is a fully remote position, open to applicants in Idaho, +2 more states.

📋 Description

• Spearhead the creation and execution of NWAF’s Adult Family Home Program.

• Develop a strong and healthy portfolio of business loans for Adult Family Homes.

• Cultivate institutional knowledge regarding regulatory and compliance standards, as well as construction best practices, for Adult Family Homes and private construction projects.

• Raise community awareness about NWAF’s Adult Family Home Program.

• Design loan products and procedures that incorporate financial readiness, inclusive lending, risk management, and organizational sustainability.

• Offer personalized technical assistance and group training to loan applicants and entrepreneurs.

• Package, underwrite, and oversee loans for Adult Family Homes and other small businesses.

• Advise the Leadership Team on loan policies.

• Prepare regular program updates for the Board of Directors and funding partners.

• Foster connections with nonprofits, community lenders, manufacturers, contractors, and local agencies.

• Investigate regulatory, zoning, and permitting requirements across various jurisdictions.

• Collaborate with the Director of Lending and the lending team to lead program design and development.

• Formulate recommendations for loan terms, eligibility criteria, and program guidelines.

• Establish procedures that address financial readiness, affordability, accessibility, risk, and portfolio sustainability.

• Identify barriers to accessibility and compliance, and propose effective solutions.

• Build organizational knowledge regarding construction practices and associated costs.

• Develop a compliance framework that adheres to local, state, and federal housing regulations.

• Coordinate efforts with governmental bodies, permitting agencies, and contractors.

• Assist applicants with business planning, licensing, and operational requirements.

• Aid borrowers in preparing for construction and offer ongoing resource recommendations.

• Monitor program outcomes, including housing accessibility, borrower success, and the impact on asset building.

• Enhance products and improve program effectiveness using data and stakeholder feedback.

• Support the packaging and underwriting of home modification loans.

• Provide collaborative assistance to lending, financial coaching, outreach, and administrative teams.

⛳️ Requirements

• This is an experienced-level position.

• Previous experience in a CDFI, nonprofit lender, or housing organization is essential.

• Knowledge of Adult Family Home operations is required.

• Familiarity with construction practices is necessary.

• Experience in working one-on-one with entrepreneurs to develop and refine business plans is expected.

• Proven experience in underwriting small business and microenterprise loans is crucial.

• Multilingual abilities and/or experience working within culturally and linguistically diverse communities are advantageous.

• A valid driver's license is preferred.

• Reliable transportation is mandatory.

• Capability to work primarily at a desk and computer for extended periods is necessary.

• Availability to work occasional evenings to accommodate client schedules is required.

• Willingness to travel occasionally is expected.

• Candidates must reside in Washington, Oregon, or Idaho.

🏝️ Benefits

• Employer-paid health, dental, and vision benefits for the employee are available.

• 50% coverage for dependents is provided.

• Flexible Savings Accounts are offered.

• Enrollment in SIMPLE IRA with employer matching up to 3% of salary is included.

• 13 paid holidays are provided annually.

• 15 sick days are offered.

• Initial allocation of 18 vacation days per year is included.

• Remote work from home options are available.

• Flexible start dates can be arranged.

• Opportunities for professional development through technical assistance, research, and program development work are provided.