Admissions Systems & Operations Analyst – Admissions, Joint Degree Programs

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Oversee, improve, and develop admissions systems.

• Construct communications, analyze data, and manage the Slate CRM platform.

• Facilitate the processing of student applications through all channels.

• Maintain application files and evaluate applicant records and transcripts.

• Confirm requirements and eligibility for waivers.

• Assist in system workflows and escalate any errors or exceptions.

• Execute Slate CRM queries and input CRM data through report forms and templates.

• Update document libraries on SharePoint.

• Refresh reporting data and conduct quality checks on admissions data, records, and reports.

• Diagnose issues with Slate CRM and other technological systems.

• Monitor business needs, identify functionality gaps, propose enhancements, and aid in new feature development.

• Support the development and usage of Slate CRM in collaboration with Systems & Operations leadership.

• Manage events, forms, queries, reports, communications, materials, portals, and data integrations.

• Enhance user experience, access, and development for internal staff, external offices, and prospective students.

• Create, modify, and execute data queries and reports in Slate and Microsoft Excel.

• Act as a resource for students, campus representatives, and the public regarding data, materials, and processing.

• Perform additional related duties as assigned.

⛳️ Requirements

• Bachelor’s Degree.

• One year of relevant experience.

• Additional education may be used to substitute for required experience, and additional related experience may be used to substitute for necessary education beyond a high school diploma or equivalent, according to the JHU equivalency formula.

• Proficient in admissions systems, including Slate or similar CRM platforms.

• Capability to create and modify formulas and pivot tables in Excel.

• Previous experience in admissions, enrollment management, or a related field is preferred.

• Successful candidates will undergo a pre-employment background check.

• Applicants who are completing their final academic semester or quarter may be deemed eligible and may need to supply academic completion information.

🏝️ Benefits

• Comprehensive rewards package promoting health, life, career advancement, and retirement.

• Seasonal flu vaccine mandated by Johns Hopkins University, with exceptions for religious beliefs or medical reasons.

• Pre-employment background check required.

• Accommodation support available during the pre-employment process.

• Required vaccinations for relevant clinical, laboratory, research-subject, or community-contact positions provided at no cost through the Occupational Health office.