Admissions Advisor

atIllinois Department of Human ServicesRemoteUS flagUnited StatesFull-timeUncategorizedMid-levelSenior$50k – $58k/year

Posted 1 day ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute proactive and timely outreach through phone calls, personalized emails, and various communication channels to engage incoming leads and prospective student-athlete families.

• Initiate cold calling and follow up on inquiries regarding flexible online academic programs.

• Present and facilitate Virtual Open Houses and community events.

• Maintain precise, complete, and current CRM records throughout the admissions lifecycle.

• Monitor and analyze participation and conversion data from Virtual Open Houses and implement targeted follow-up actions.

• Collaborate with the Learning Coach and Student Support Team to address student accommodations and support needs.

• Partner with the Partnerships team to link enrolled families with appropriate sports and educational partners.

• Guide families from the initial inquiry and event participation through to application and final enrollment.

• Counsel families regarding tuition structures, payment plans, contract execution, and financial onboarding.

• Ensure a smooth transition for enrolled families to onboarding and student success teams.

• Oversee part-time programs and registrations for single courses.

• Assist with data-driven projects and lead discussions on family retention.

• Adjust to new roles and responsibilities as the online school expands.


⛳️ Requirements

• Minimum of 3 years’ experience in admissions, enrollment, education, advising, recruitment, or a related client-facing position.

• Proven experience managing a high volume of prospective students/families through the enrollment process.

• Exceptional verbal, written, consultative, and relationship-building abilities.

• Familiarity with CRM or admissions management systems.

• Outstanding organizational skills, attention to detail, and follow-through capabilities.

• Capacity to manage multiple priorities, adhere to enrollment deadlines, and maintain accurate data.

• Comfort in conducting phone and video consultations.

• Ability to work independently in a remote/online setting.

• Preferred: background in education and/or sales, with a successful track record of meeting or exceeding performance targets.

• Preferred: experience with AP courses, NCAA/college pathways, transcripts, U.S. secondary education, or international education.

• Preferred: experience with cold calling, active listening, virtual presentations, personalized email, and multi-channel outreach campaigns.

• Preferred: proficiency in CRM systems such as HubSpot, Salesforce, or Microsoft Dynamics.

• Must complete and submit the Inspired Application Form along with a CV.

• Commitment to safeguarding and promoting the welfare of children and young people.

• Pre-employment background checks are required before the appointment is confirmed.


🏝️ Benefits

• Fully remote/online work environment.

• Fully accredited, NCAA-recognized, and approved educational program context.

• Pre-employment background checks and safer recruitment practices.

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