Administrative Manager

This is a fully remote position, open to applicants in Argentina, +16 more countries.

📋 Description

• Supervise, mentor, and assess the Construction Administrative Assistant team and Job Dispatcher.

• Allocate and balance workloads among regional markets and Project Managers.

• Establish performance benchmarks, conduct regular check-ins, provide performance coaching, and collaborate with the VP of Operations on talent strategy.

• Drive the recruiting, interviewing, and onboarding processes for new members of the remote administration team.

• Create and maintain job files in JobTread, monitoring scopes, budgets, timelines, and client information.

• Handle change orders, purchase orders, lien waivers, and billing submissions through client portals.

• Engage with clients, property managers, and homeowners via phone and email concerning job progress, scheduling, and documentation.

• Assist direct reports during periods of increased workload or planned absences.

• Manage onboarding and offboarding processes for staff and contractors, including system provisioning, Gusto setup, documentation, and equipment tracking.

• Keep personnel records, contractor agreements, worker classifications, and policy sign-offs organized.

• Administer corporate compliance files, encompassing contractor licenses, certificates of insurance, vendor agreements, W-9 forms, and renewal schedules across various states.

• Support accounts receivable and accounts payable processes, ensuring billing accuracy, following up on collections, and tracking weekly accounts receivable logs.

• Provide analytical reports to senior leadership detailing job margins, pending change orders, cash receivables, and team productivity.

• Develop and maintain Standard Operating Procedures (SOPs) and audit administrative outputs for quality control.

• Manage Google Workspace Admin, JobTread, CompanyCam, and Gusto platforms.

• Identify operational bottlenecks and implement scalable workflow improvements.

⛳️ Requirements

• Over 3 years of experience in an administrative management or operational supervisory role.

• Preferably experienced in managing remote teams within construction, trades, or property management sectors.

• Native or near-native proficiency in English (both written and spoken).

• Full fluency in Spanish.

• Working knowledge of U.S. construction documentation, including work orders, subcontracts, change orders, purchase orders, lien waivers, client portal billing, and job dispatching.

• Strong verbal communication abilities; comfortable managing inbound/outbound client calls, status updates, and conflict resolution.

• Proficient in advanced Google Workspace tools, including Admin Console, Sheets, Docs, and Calendar.

• Familiarity with construction management platforms such as JobTread, Procore, or Buildertrend.

• Experience with CompanyCam, Microsoft Office, and Gusto.

• A fully equipped home office situated in Latin America.

• Access to high-speed internet.

• A dedicated, quiet workspace for confidential communications.

• A reliable backup connectivity solution.

• A dependable computer.

🏝️ Benefits

• Paid Time Off for U.S. Holidays: Independence Day (July 4th), Thanksgiving Day, Christmas Day, and New Year's Day.

• Half days off on the day before Thanksgiving, Christmas, and New Year's Day.

• Bi-weekly base payments.