Administrative Coordinator

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Assist in the management of utilization oversight.

• Execute a variety of moderately complex administrative, operational, and customer support tasks.

• Carry out calculations.

• Offer non-clinical assistance for policies and procedures to ensure proper treatment, care, or services for members.

• Clarify departmental policies and methods for task completion.

• Recognize work expectations and quality benchmarks within defined limits.

• Organize and prioritize tasks with minimal guidance.

• Adhere to standard procedures while applying independent judgment.

• Complete a comprehensive six-week training program.

• Occasionally travel to Humana offices for training or meetings.

⛳️ Requirements

• At least 1 year of administrative or technical support experience in an office setting.

• Proficient in using electronic medical record and documentation software.

• Strong verbal and written communication abilities.

• Familiarity with MS Office applications, including Word, Excel, and Outlook, in a Windows environment.

• Capability to quickly adapt to new systems.

• Must reside and work in Louisiana.

• Able to commit to a 40-hour work week, Monday through Friday, from 8:00 AM to 5:00 PM Central Time.

• Weekend rotations are mandatory.

• Willingness to work overtime as needed to meet business requirements.

• Minimum home internet speed of 25 Mbps for downloads and 10 Mbps for uploads.

• A dedicated workspace free from ongoing interruptions to safeguard member PHI/HIPAA information.

• Cannot be a current or former employee of the Louisiana Health Department covered by the stated restriction unless separated from LDH for two or more years.

🏝️ Benefits

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness support.

• Smart healthcare decision support.