Administrative Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the comprehensive business guest credential management process, which includes onboarding, offboarding, renewals, and tracking credential expiration dates.

• Act as the main point of contact for business guests, managers, administrators, and internal stakeholders concerning inquiries and requests related to credentials.

• Manage shared inboxes, address email inquiries, and ensure that requests are effectively triaged, monitored, and resolved promptly.

• Keep precise records of business guests, credential details, status updates, and tracking reports.

• Assist business guests with issues related to onboarding access and basic IT support, coordinating with relevant support teams as needed.

• Organize device requests, oversee distribution logistics, and manage returns while ensuring accurate record-keeping.

• Relay updates, pending actions, and potential delays to appropriate stakeholders.

• Aid in additional credential management tasks, administrative requests, and ad hoc operational activities as business needs change.

⛳️ Requirements

• Minimum of 2 years of experience in administrative support, business operations, coordination, or a similar role.

• Expertise in Microsoft 365 applications, including Outlook, Teams, Excel, PowerPoint, and SharePoint.

• Excellent written and verbal communication capabilities.

• Strong organizational and time management skills, with a keen eye for detail.

• Ability to maintain precise records, track requests, and adhere to established processes until completion.

• Capability to exercise sound judgment and discretion when managing confidential information.

• Ability to work independently in a remote setting while ensuring a consistent schedule and responsive communication.

• Dependable follow-through and a proactive approach to managing inboxes and requests.

• Experience in supporting administrative operations within large enterprises, corporate, or technology-driven organizations (preferred).

• Background in coordinating onboarding and offboarding for employees, contractors, vendors, or business guests (preferred).

• Familiarity with credential lifecycle management, access requests, account administration, or identity and access management processes (preferred).

• Experience managing shared inboxes, service requests, tracking logs, status reports, and stakeholder communications (preferred).

• Experience in coordinating IT equipment requests, device distribution, returns, or inventory tracking (preferred).

• Proficiency in using Excel and SharePoint to maintain records, manage documentation, and track operational tasks (preferred).

• Experience supporting process-driven workflows requiring accuracy, confidentiality, consistency, and minimal supervision (preferred).

• Relevant hands-on experience in administrative or business support; a degree is not mandatory in lieu of applicable experience.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible Spending Account (FSA).

• 401(k) retirement plan.

• Competitive paid time off.

• Parental leave.

• Opportunities for professional growth and development.