Administrative Assistant

This is a fully remote position, open to applicants in Connecticut, +13 more states.

📋 Description

• Deliver proactive administrative assistance to the CEO and COO.

• Oversee executive calendars, schedule internal and external meetings, arrange domestic travel, and manage protected priority time.

• Engage in planning for company-wide meetings and ad hoc travel arrangements.

• Prepare and revise documents, presentations, and reports.

• Organize meetings, create agendas, take comprehensive notes, communicate decisions and action items, and follow up with relevant stakeholders.

• Assess and prioritize requests, calls, and communications; draft responses on behalf of executives.

• Monitor executive expenses and manage reimbursements.

• Develop conference strategies to support leadership and growth initiatives.

• Plan, implement, and track special projects led by the COO and CEO.

• Manage timelines, deliverables, commitments, accountability, and deadlines effectively.

• Uphold the confidentiality of clinical, People Operations, and business information.

• Support data integrity and administration across Google, Salesforce, Monday.com, and other company applications.

• Handle employee milestone gifting.

• Coordinate logistics for both in-person and virtual events and assist with client engagement activities.

• Utilize sound judgment and make independent decisions.

• Act as a primary external contact for Rivia Mind and provide high-level customer service.

• Carry out additional duties as assigned by the CEO or COO.

⛳️ Requirements

• Required Education Level: Bachelor's Degree.

• At least 2 years of experience in administrative support or customer service.

• Proven experience in managing technical and confidential tasks.

• Exceptional written and verbal communication skills.

• Comfortable providing support to C-Suite executives in a virtual environment.

• Strong problem-solving and time management abilities.

• Highly organized, capable of managing competing priorities.

• Proficient with a variety of technology platforms and systems; Google Suite is required, along with familiarity with Monday.com, Salesforce, and EHR/EMR platforms when applicable.

• Advanced computer skills and technical aptitude are required.

• Applicants must be authorized to work in the United States; work visa sponsorship is not available.

• Employment is conditional upon successful completion of a background check.

• Primary residence must be in an approved state: Florida, Georgia, Kansas, Kentucky, Maryland, Michigan, Ohio, Pennsylvania, South Carolina, or Texas; alternatively, consider applicants from Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, or Texas based on later postings.

🏝️ Benefits

• 3 weeks of front-loaded PTO with opportunities for Milestone Increases.

• Annual office closure from December 25 to January 1, plus an additional 7 paid holidays.

• Annual Impact Days designated for volunteering or professional development.

• Annual Flexible Benefit Reimbursement.

• Medical, dental, and vision insurance, including an Employee Assistance Program (EAP) and additional wellness initiatives.

• Access to free and insurance-based mental health care options.

• Optional benefits such as HSA, DCA, FSA (depending on the plan), along with transit and parking options.

• 401(k) plan with employer matching contributions.

• Potential for referral bonuses.

• Bereavement leave, including provisions for pet bereavement.

• Recognition for tenure.