Administrative Assistant

This is a fully remote position, open to applicants in Connecticut, +13 more states.

📋 Description

• Take the initiative to manage and complete tasks for the CEO and COO on a daily, weekly, monthly, and quarterly basis.

• Oversee the scheduling of the CEO and COO's calendars, including internal and external meetings, domestic travel arrangements, and designated time for priority projects.

• Organize company-wide meetings and handle ad hoc travel requests.

• Prepare and refine executive documents, presentations, and reports.

• Coordinate meetings by setting agendas, taking detailed notes, communicating decisions and action items, and following up with relevant stakeholders.

• Screen and prioritize requests, calls, and communications; craft executive responses as needed.

• Assist with tracking executive expenses and processing reimbursements.

• Monitor conference strategies aimed at leadership and growth initiatives.

• Plan, implement, and monitor special projects led by the COO and CEO.

• Manage timelines, deliverables, commitments, stakeholder coordination, accountability, and deadlines.

• Ensure the confidentiality of sensitive clinical, People Operations, and business information.

• Support data integrity and administration across Google, Salesforce, and Monday.com platforms.

• Manage employee milestone gifting initiatives.

• Handle logistics for both in-person and virtual events and assist with client engagement activities.

• Act as a primary external contact and deliver high-level customer service.

• Undertake other related tasks assigned by the CEO or COO.

⛳️ Requirements

• Required Education Level: Bachelor's Degree.

• A minimum of 2 years of experience in administrative support or customer service roles.

• Proven experience in managing technical and confidential tasks.

• Exceptional written and verbal communication skills.

• Comfortable providing support to C-Suite members in a virtual environment.

• Strong problem-solving abilities and excellent time management skills.

• Highly organized, with the capability to manage competing priorities effectively.

• Proficient in a variety of technology platforms and systems; expertise in Google Suite is mandatory, with familiarity in Monday.com, Salesforce, and EHR/EMR platforms as applicable.

• Advanced computer skills and technical aptitude are essential.

• Applicants must have authorization to work in the United States; work visa sponsorship is not available.

• Employment is contingent upon the successful completion of a background check.

• Primary residence must be within an approved state.

🏝️ Benefits

• 3 weeks of front-loaded PTO with Milestone Increases.

• Annual office closure from December 25 to January 1, plus 7 additional paid holidays.

• Annual Impact Days dedicated to volunteering or professional development.

• Annual Flexible Benefit Reimbursement.

• Comprehensive medical, dental, and vision insurance, including EAP and additional wellness programs.

• Options for free and insurance-based mental health care.

• Voluntary benefits, HSA, DCA, FSA (based on plan), along with transit and parking options.

• 401(k) plan with employer matching contributions.

• Potential for referral bonuses.

• Bereavement leave, including for pet bereavement.

• Acknowledgment of tenure.