Administrative Assistant

This is a fully remote position, open to applicants in Connecticut, +13 more states.

📋 Description

• Deliver proactive administrative assistance to the CEO and COO.

• Oversee executive schedules, facilitate internal and external meetings, manage domestic travel, and ensure protected priority time.

• Engage in the organization of company-wide meetings and spontaneous travel arrangements.

• Prepare and refine documents, presentations, and reports.

• Coordinate meetings, create agendas, take comprehensive notes, communicate decisions and action items, and follow up with relevant stakeholders.

• Evaluate and prioritize requests, calls, and communications; draft responses for executives.

• Assist with tracking executive expenses and processing reimbursements.

• Monitor conference strategies aimed at leadership and growth initiatives.

• Plan, implement, and oversee special projects led by the COO and CEO.

• Manage timelines, deliverables, commitments, stakeholder coordination, accountability, and deadlines.

• Uphold the confidentiality of clinical, People Operations, and business-related information.

• Support data integrity and administration across Google, Salesforce, Monday.com, and other company platforms.

• Oversee employee milestone gifting.

• Handle logistics for in-person and virtual events and aid in client engagement activities.

• Act as a primary external contact and provide exceptional customer service.

• Perform additional duties as directed by the CEO or COO.

⛳️ Requirements

• Required Education Level: Bachelor's Degree.

• At least 2 years of experience in administrative support or customer service.

• Experience in managing technical and confidential tasks.

• Outstanding written and verbal communication abilities.

• Comfortable providing support to C-Suite executives in a virtual environment.

• Strong problem-solving and time management capabilities.

• Highly organized with the capacity to handle competing priorities.

• Proficient in various technology platforms and systems; Google Suite is required, along with Monday.com, Salesforce, and EHR/EMR platforms as applicable.

• Advanced computer skills and technical aptitude are necessary.

• Applicants must be authorized to work in the United States; work visa sponsorship is not available.

• Employment is contingent upon successful completion of a background check.

• Primary residence must be in an approved state: Florida, Georgia, Kansas, Kentucky, Maryland, Michigan, Ohio, Pennsylvania, South Carolina, Texas; or in the repeated location eligibility statement, Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas.

🏝️ Benefits

• 3 weeks of front-loaded PTO + Milestone Increases.

• Annual office closure (Dec 25–Jan 1) + 7 additional paid holidays.

• Annual Impact Days for volunteering or professional development.

• Annual Flexible Benefit Reimbursement.

• Medical, dental, and vision insurance — including EAP and additional wellness programs.

• Free and insurance-based mental health care options.

• Voluntary benefits, HSA, DCA, FSA (dependent on the plan), transit & parking options.

• 401(k) with employer matching.

• Potential for referral bonuses.

• Bereavement leave (including pet bereavement).

• Acknowledgments for tenure.