Administrative Assistant

This is a fully remote position, open to applicants in Connecticut, +13 more states.

📋 Description

• Proactively oversee and complete daily, weekly, monthly, and quarterly tasks for the CEO and COO.

• Manage the calendars of the CEO and COO, including internal and external meetings, domestic travel, and reserved time for priority initiatives.

• Engage in planning for company-wide meetings and handle ad hoc travel requests.

• Prepare and refine documents, presentations, and reports for executive meetings and external stakeholders.

• Coordinate meetings by preparing agendas, taking detailed notes, communicating decisions and action items, and following up with stakeholders.

• Screen and prioritize requests, phone calls, and communications; draft executive responses as needed.

• Assist with tracking executive expenses and managing reimbursements.

• Monitor and coordinate conference strategies for leadership and growth initiatives.

• Aid in the planning, execution, and monitoring of special projects led by the COO and CEO.

• Manage executive schedules and independently follow up on strategic initiatives.

• Oversee timelines, deliverables, commitments, stakeholder coordination, accountability, and deadlines.

• Maintain confidentiality regarding sensitive clinical, People Operations, and business information.

• Support data integrity and administration across Google, Salesforce, Monday.com, and other company-wide applications.

• Manage employee milestone gifting.

• Execute logistics for both in-person and virtual events and assist with client engagement activities.

• Exercise sound judgment and discretion to make independent decisions.

• Provide exceptional customer service and act as the primary contact for external communications.

• Perform additional related duties as assigned by the CEO or COO.

⛳️ Requirements

• Required Education Level: Bachelor's Degree.

• Minimum of 2 years of experience in administrative support or customer service.

• Experience in managing technical and confidential tasks.

• Excellent written and verbal communication abilities.

• Comfortable providing support to C-Suite members in a virtual environment.

• Strong problem-solving and time management skills.

• Highly organized with the ability to juggle competing priorities.

• Proficient in a wide array of technology platforms and systems; Google Suite is mandatory, along with Monday.com, Salesforce, and EHR/EMR platforms where applicable.

• Required expert computer skills and technical aptitude.

• Must be authorized to work in the United States.

• Unable to sponsor work visas.

• Employment is contingent upon the successful completion of a background check.

🏝️ Benefits

• 3 weeks of front-loaded PTO + Milestone Increases.

• Annual office closure (Dec 25–Jan 1) + 7 additional paid holidays.

• Annual Impact Days for volunteering or professional development.

• Annual Flexible Benefit Reimbursement.

• Medical, dental, and vision insurance — with EAP and additional wellness programs.

• Free and Insurance-Based Mental Health Care Options.

• Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options.

• 401(k) with employer match.

• Referral bonus potential.

• Bereavement leave (including pet bereavement).

• Tenure Acknowledgments.