Administrative Assistant

This is a fully remote position, open to applicants in Connecticut, +13 more states.

📋 Description

• Proactively oversee and fulfill tasks on daily, weekly, monthly, and quarterly schedules for two executive leaders.

• Manage the calendars of the COO and CEO, coordinating internal and external meetings, domestic travel, and dedicated time for priority projects.

• Engage in the organization of company-wide meetings and address ad hoc travel requests.

• Prepare and refine documents, presentations, and reports for executive meetings and external partners.

• Arrange meetings, draft agendas, take comprehensive notes, communicate decisions and action items, and follow up with relevant stakeholders.

• Screen and prioritize incoming requests, phone calls, and communications; draft executive responses when suitable.

• Assist with tracking executive expenses and processing reimbursements.

• Monitor and coordinate conference strategies for leadership and growth initiatives.

• Support special projects led by the COO and CEO.

• Manage executive time and independently follow up on strategic initiatives.

• Oversee timelines, deliverables, commitments, stakeholder coordination, accountability, and deadlines.

• Maintain confidentiality regarding clinical, People Operations, and business information.

• Support data integrity and administration in Google, Salesforce, Monday.com, and other company-wide applications.

• Manage employee milestone gifting.

• Execute logistics for both in-person and virtual events, assisting with client engagement activities.

• Utilize sound judgment and discretion to make independent decisions.

• Provide exceptional customer service and act as a primary external point of contact.

• Perform additional duties as assigned by the CEO or COO.

⛳️ Requirements

• Bachelor's Degree.

• At least 2 years of experience in administrative support or customer service.

• Experience in handling technical and confidential tasks.

• Outstanding written and verbal communication skills.

• Comfortable providing support to C-Suite members in a virtual environment.

• Strong problem-solving and time management abilities.

• Highly organized with the capacity to manage competing priorities.

• Proficient in a wide range of technology platforms and systems.

• Google Suite experience is required.

• Familiarity with Monday.com, Salesforce, and EHR/EMR platforms as applicable.

• Expert-level computer skills and technical aptitude are essential.

• Applicants must be authorized to work in the United States.

• Unable to sponsor work visas.

• Employment is contingent upon successful completion of a background check.

• Primary residence must be in an approved state.

🏝️ Benefits

• 3 weeks of front-loaded PTO + Milestone Increases.

• Annual office closure (Dec 25–Jan 1) + 7 additional paid holidays.

• Annual Impact Days for volunteering or professional development.

• Annual Flexible Benefit Reimbursement.

• Medical, dental, and vision insurance — including EAP and additional wellness programs.

• Free and Insurance-Based Mental Health Care Options.

• Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options.

• 401(k) with employer match.

• Referral bonus potential.

• Bereavement leave (including pet bereavement).

• Tenure Acknowledgments.