Administration Coordinator

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Offer nonclinical assistance for policies and procedures, ensuring optimal treatment, care, or services for Enrollees.

• Support Providers with discharge planning for Enrollees who have undergone inpatient stays or outpatient physical health services.

• Collaborate on special projects with the clinical team.

• Fulfill Provider-related responsibilities.

• Execute a variety of administrative, operational, and Enrollee support tasks.

• Conduct calculations and handle semi-routine assignments.

⛳️ Requirements

• Must be a resident of Oklahoma.

• At least 1 year of administrative or technical support experience.

• Proficient in MS Office applications, including Word, Excel, and Outlook, within a Windows environment.

• Capability to swiftly learn new systems.

• Enthusiasm for being part of an organization dedicated to enhancing consumer experiences.

• Availability to work occasional Saturday shifts.

• A dedicated workspace free from interruptions to safeguard member PHI / HIPAA information.

• Minimum home internet speed of 25 Mbps for downloads and 10 Mbps for uploads.

• Preferred: Proficient in using electronic medical record and documentation software.

• Preferred: Experience in Utilization Review and/or Prior Authorization, ideally within a managed care framework.

• Preferred: Knowledge and/or experience with medical terminology and/or ICD-10 codes.

• Preferred: Bachelor's Degree in Business, Finance, or a related discipline.

• Preferred: Previous experience in member service or customer service via telephone.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.

• Internet service for remote work, with required minimum speeds of 25 Mbps download and 10 Mbps upload.

• Option for remote work arrangements.

• Occasional travel to Humana offices for training or meetings.