ADA & Employee Relations Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee ADA accommodation requests from the initial intake phase to evaluation, determination, implementation, and follow-up.

• Facilitate discussions with employees and managers to identify reasonable workplace accommodations.

• Assess medical documentation and request further information or clarification when necessary.

• Collaborate with Operations and HR leadership to comprehend essential job functions, operational requirements, and accommodation possibilities.

• Draft communications concerning accommodation decisions, information requests, extensions, and reassessments.

• Track active accommodations and maintain precise, confidential records.

• Coordinate accommodation reassessments as needed.

• Advise managers on executing approved accommodations and their ongoing responsibilities.

• Work alongside Leave of Absence, Employee Relations, and other HR partners on medical leave, return-to-work, attendance, performance, and employment issues.

• Provide guidance to HR Generalists on employee relations, company policies, workplace issues, and other HR-related topics.

• Recognize trends, process shortcomings, and opportunities for enhancing accommodation practices.

• Create and sustain ADA procedures, forms, templates, training materials, and internal resources.

• Assist in training and educating managers and HR partners on the ADA, interactive processes, and workplace accommodations.

• Keep abreast of developments and best practices concerning workplace accommodations, leave administration, and employee relations.

⛳️ Requirements

• Minimum of 5 years of progressive HR Generalist experience, with exposure to employee relations, workplace accommodations, leaves of absence, or other complex employee issues.

• Proven knowledge of HR practices and employment laws, including the Americans with Disabilities Act (ADA) and related accommodation requirements.

• Experience directly interacting with employees and managers on confidential and sensitive workplace issues.

• Strong written and verbal communication skills.

• Exceptional organizational, documentation, case management, and follow-up skills.

• Strong analytical and problem-solving capabilities.

• Ability to handle multiple cases and conflicting priorities while ensuring accuracy, accountability, and attention to detail.

• Collaborative, employee-focused approach that balances individual requirements with company policies and operational needs.

• Proficient in Microsoft Office applications.

• Experience with HRIS or case management systems.

• Capacity to work independently and exercise sound judgment in a fully remote setting.

• Professional and confidential work environment suitable for managing sensitive employee, medical, and employment-related information.

🏝️ Benefits

• Equal opportunity employer.

• Inclusive work environment.

• Fully remote work arrangement.

• Professional and confidential remote work environment.

• Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the role.