Accounts Receivable Resolution Specialist

This is a fully remote position, open to applicants in Alabama, +26 more states.

📋 Description

• Monitor daily accounts as assigned by leadership to minimize accounts receivable.

• Assess denied claims and identify suitable resolution methods, including authorization, retro-authorization, and precertification.

• Utilize WAYSTAR to submit appeal letters and necessary documentation for unpaid and underpaid claims.

• Organize tasks to enhance the efficiency of the collections process.

• Record account-resolution activities in Avatar and WAYSTAR using standardized notes.

• Fulfill department productivity standards.

• Relay identified opportunities to leadership in SBAR format.

• Adhere to the CHS leadership hierarchy and engage in departmental initiatives aimed at reducing accounts receivable.

• Resolve technological issues and report them to leadership.

• Aid billing in determining the outcome of or drafting responses to incoming mail and correspondence.

• Execute other assigned tasks.

⛳️ Requirements

• High School diploma, GED, or an equivalent international qualification.

• Two years of experience in insurance claims follow-up.

• Two years of experience in claim denial management.

• Five years of experience in a physician and/or facility business office.

• One year of experience in a remote work environment.

• Completion of vaccination, including documentation, or exemption through the company exemption process prior to the start date.

• Requirement for a flu shot or an exemption that necessitates masking during the designated flu season as established by the company.

• A Bachelor’s degree in healthcare or a related field is preferred.

• Five years of physician and/or facility billing/auditing experience in a behavioral health setting is preferred.

🏝️ Benefits

• Comprehensive health insurance options, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity for employees and their families.

• Company-funded Basic Life, AD&D, Short-Term Disability, and Long-Term Disability coverage.

• Voluntary Life insurance options available for employees and their families.

• Health Savings Accounts with employer contributions ranging from $1,000 to $2,000 depending on the chosen plan.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• 401(k) company matching after six months: 50% of deferrals up to 6% of compensation.

• Generous paid time off starting at 160 hours accrued annually.

• Twelve recognized company holidays.

• Company-funded parental leave for eligible employees.

• Employee Assistance Program offering confidential emotional support, work-life solutions, financial guidance, legal assistance, and online support.

• Automatic enrollment in the 401(k) Plan after 90 days of employment.

• Fully remote work arrangement available for eligible states.