Accounts Receivable, Contracts Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and oversee all daily, weekly, and monthly billing and accounts receivable functions.

• Manage the complete billing cycle for all designated payers, which includes claim submissions, payment postings, reconciliations, denial management, and resolving underpayments.

• Examine accounts receivable on a weekly basis, follow up on unpaid balances, and keep deposit and tracking records up to date.

• Conduct charge validations, corrections, and continuous data integrity assessments.

• Maintain monthly statistics on trended hours along with payment and revenue summaries.

• Generate accounts receivable, revenue, and payer performance reports for leadership and Contract Fulfillment evaluations.

• Monitor payer performance, denial patterns, and reimbursement schedules.

• Reach out to funders to establish and manage Single Case Agreements and explore new contracting possibilities.

• Cultivate and sustain professional relationships with funder representatives while tracking the status of agreements.

• Prepare and assist with audits related to insurance, internal processes, FSO, and charge validations.

• Ensure adherence to payer, contractual, organizational, and regulatory standards.

• Lead the review of discharge processes and billing closures.

• Own and manage billing workflows across NPA and SimplePractice systems.

• Assist with appointment verifications, billing readiness, and troubleshooting within systems.

• Identify inefficiencies in workflows and implement enhancements.

• Develop, document, and refine standard operating procedures (SOPs) for billing and accounts receivable.

• Act as the primary billing liaison for Clinical, Contract Fulfillment, Accounting, Admin, and Operations teams.

• Offer guidance on billing protocols, documentation, timing, co-payments, and co-insurance.

• Support clients with billing inquiries, payment plans, and educational resources regarding billing.

• Manage escalated billing inquiries from clients and payers, communicating about pending claims, discrepancies, and resolutions.

• Uphold professionalism, confidentiality, and a high level of service at all times.

⛳️ Requirements

• A high school diploma or GED is required.

• An Associate’s or Bachelor’s degree is preferred.

• The candidate must be based in the United States.

• Must have reliable internet access, a personal work computer, and a professional remote work setting.

• Availability to work from 9:00 am to 5:30 pm Pacific Time, with flexibility for evening hours during busy periods.

• Must consistently work within the Pacific Time Zone.

• A minimum of 3 years’ experience in medical billing, accounts receivable, or healthcare administration is required.

• Experience in an ABA or behavioral health environment is highly preferred.

• Strong Excel skills, including proficiency with formulas, pivot tables, data analysis, and tracking are essential.

• Familiarity with billing systems and EHRs, such as NPA, SimplePractice, or similar platforms is preferred.

• Excellent organizational, analytical, and problem-solving abilities.

• Outstanding written and verbal communication skills.

• Capability to handle sensitive and confidential information with care.

• Proficient in Microsoft Office and Google Workspace applications.

• Ability to juggle multiple priorities, deadlines, and stakeholders effectively.

🏝️ Benefits

• Six paid holidays after completing one year of employment.

• Accrued sick leave.

• Opportunities for shadowing and hands-on mentorship to enhance confidence.

• Medical, dental, and vision insurance for employees working 30+ hours per week.

• 401(k) retirement plan available for those who have accrued 1000 hours of service within 12 months.

• Aflac supplemental insurance options for employees working 30+ hours per week.

• LifeCare Employee Assistance Program, offering free confidential counseling, referrals, and wellness resources.

• LifeMart Employee Discount Program, providing exclusive savings on everyday purchases and services.

• Access to tuition and scholarship discounts with partner universities.

• Mentorship, training, and opportunities for professional growth.