Accounts Receivable Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide financial and administrative assistance to the Collections team.

• Facilitate the onboarding process for clients by collecting necessary financial documents, creating new client profiles, and adhering to onboarding protocols.

• Complete and manage vendor forms, ensuring precision and alignment with company standards.

• Handle credit card transactions, verify payments, and guarantee that all payments are correctly recorded in accounts.

• Produce and analyze reports concerning outstanding debts, collections efforts, and financial transactions.

• Investigate payment discrepancies, look into missing transactions, and collaborate with internal teams or clients to address financial issues.

• Prepare and submit refund documentation via Chrome River for the processing of client overpayments.

• Offer administrative support to Collections Managers, which includes maintaining professional communication with clients, vendors, and internal teams.

• Undertake additional duties and projects as assigned.

⛳️ Requirements

• Strong organizational and time management abilities with the capacity to handle multiple priorities.

• Exceptional analytical, research, and problem-solving skills, especially when assessing financial data and rectifying discrepancies.

• High attention to detail and a dedication to keeping accurate financial records.

• Proficient verbal and written communication skills, enabling professional interaction with clients, colleagues, and business partners.

• Capability to exercise sound judgment when addressing client issues and managing sensitive financial information.

• Ability to excel in a fast-paced, client-oriented, and deadline-driven setting.

• Intermediate knowledge of Microsoft Word and Excel.

• Willingness to learn and adapt to additional software systems through training provided by the company.

• High school diploma or equivalent is required.

• A minimum of five years of experience is preferred.

• Prior experience in collections, accounts receivable, or financial administration within a professional services context is preferred.

• Experience in the legal industry is an advantage.

• Familiarity with Aderant, Chrome River, Workday, PayPal, Microsoft 365, and ARCS is preferred.

• Ability to sit for extended periods at a desk to operate a computer.

• Proficient communication skills, producing high-quality work, meeting deadlines, adhering to company policies and client requirements, and maintaining the confidentiality of sensitive client, financial, and company information.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development.

• Supportive work environment with a focus on work-life balance.