Account Representative/Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Analyze, develop, and enhance chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications.

• Perform sample testing and provide Technical Service Reports that analyze customer data, interpret results, and suggest improvement strategies.

• Implement the Account Management Excellence Program, which includes Service Plans, Value Generation Plans, and Business Reviews.

• Organize and communicate Value Generation Plans through projects aimed at promoting water and energy sustainability while enhancing asset protection.

• Achieve and surpass annual revenue objectives.

• Oversee margin assessments, price adjustments, and commercial negotiations.

• Maintain a robust sales pipeline and secure new, repeat, and profitable business opportunities.

• Adhere to safety protocols at all times by following all EHS policies and procedures.

• Collaborate closely with clients across various industries, serving as a trusted technical advisor.

• Create chemical water and process treatment solutions that enhance sustainability, profitability, and asset protection.

⛳️ Requirements

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred.

• A minimum of 8+ years of direct experience in the field and the water treatment industry is also acceptable.

• A high school diploma is mandatory.

• Experience in chemical water and process treatment.

• At least 4 years of technical sales experience with a proven track record in account management, revenue growth, and building customer relationships.

• Familiarity with consultative selling and the development of technical solutions.

• A valid driver's license is required; a learner’s permit or G1/G2 class will not suffice.

• Willingness to travel is essential.

• Possess technical curiosity and exceptional problem-solving skills.

• Strong proficiency in mathematical calculations and chemistry principles.

• Experience in sample analysis and testing.

• Mechanical and electrical aptitude for handling small-scale equipment and instrumentation.

• Excellent interpersonal and communication skills.

• A customer-centered approach with active listening abilities.

• Effective time management skills in dynamic environments.

• Capability to work independently as well as collaboratively in a team setting.

• Comfortable in industrial working conditions.

• Commitment to continuous learning and professional growth.

• Physical ability to lift and carry up to 45 lbs as required.

🏝️ Benefits

• Comprehensive technical and commercial training.

• Opportunities for career advancement.

• Eligibility for incentive compensation.

• Opportunities for account assignment.