Account Representative

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Observe Account Managers to gain insights into chemical treatment programs related to Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications.

• Gather and analyze samples, assess treatment data, and aid in the preparation of technical reports under the guidance of an Account Manager.

• Complete technical training initiatives focused on chemical applications and water treatment methodologies.

• Assist with customer engagements and service appointments.

• Aid in managing customer records and scheduling sample collection.

• Support documentation related to account management.

• Draft initial technical reports and data summaries for Account Manager review and endorsement.

• Adhere to EHS policies and procedures while acquiring safe work practices in industrial environments.

• Finish mandatory technical training courses.

• Show proficiency in sample collection and fundamental data analysis.

• Provide accurate and timely assistance to Account Manager activities.

• Develop foundational knowledge of customer sectors and applications.

• Progress towards independent technical analysis skills.

• Uphold safety standards and maintain professional behavior at customer locations.

⛳️ Requirements

• A Bachelor's Degree in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred.

• Recent graduates or individuals with 0-2 years of relevant experience are encouraged to apply.

• A keen interest in chemical water and process treatment.

• A strong academic history or internship experience in technical disciplines and/or industrial settings.

• A valid driver's license and readiness to travel; a learner's permit or G1/G2 class is insufficient.

• Strong analytical skills and problem-solving capabilities.

• Competence in mathematical calculations and chemistry fundamentals.

• Excellent verbal and written communication abilities.

• A strong desire to learn and cultivate technical knowledge.

• Detail-oriented with solid organizational skills.

• Ability to collaborate effectively within a mentoring framework.

• Comfort with learning in industrial settings.

• Passion for environmental sustainability and water treatment.

• Physical capacity to lift and carry up to 45 lbs as required.

• Must be eligible to work lawfully in the U.S. immediately; the employer will not provide sponsorship for U.S. work authorization.

🏝️ Benefits

• Comprehensive mentoring.

• Extensive technical and commercial training.

• Clear pathways for career advancement.

• Medical, Dental, & Vision Insurance effective from Day 1.

• Life Insurance.

• Paid Time Off.

• Paid Holidays.

• Parental Leave.

• 401(k) Plan with a 3% default contribution plus matching.

• Flexible Spending & Health Saving Accounts.

• AD&D Insurance.

• Disability Insurance.

• Tuition Reimbursement.