Account Receivables Specialist

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Accurately receive and document incoming payments while maintaining backup and supporting documentation.

• Daily reconciliation of CAD and USD bank accounts along with high-volume credit card and payment transactions.

• Reconcile supplier payments, bank deposits, and other accounts receivable activities.

• Investigate and resolve discrepancies in payments and receipts with suppliers and internal sales teams.

• Conduct variance analysis and adjust bookings as necessary.

• Monitor outstanding commissions and follow up on any discrepancies or unpaid amounts.

• Communicate with suppliers regarding outstanding commissions or discrepancies in payments.

• Conduct collections, which constitutes approximately 5% of the role.

• Assist the sales team with customer receipt confirmations and supplier payment requests.

• Prepare monthly reports and updates on receivables for management.

• Support general financial management and analysis activities.

• Maintain accurate contact information for vendors and suppliers.

• Report discrepancies and unresolved issues to management.

• Contribute to improvements in financial processes, transactions, and systems.

• Undertake additional duties and projects as assigned by management.

⛳️ Requirements

• A minimum of 3 years of experience in Accounts Receivable, accounting support, travel sales support, or a comparable role.

• Previous experience in high-volume payment processing and credit card settlements is essential.

• Experience in reconciling bank accounts and/or payment transactions is required.

• Familiarity with an ERP, accounting, POS, or payment-processing system is necessary.

• Experience in the travel industry or travel sales support is preferred.

• Strong proficiency in Microsoft Excel, including the use of VLOOKUPs and data reconciliation.

• Excellent written and verbal communication skills in English.

• High attention to detail and a strong focus on accuracy.

• An analytical and inquisitive mindset with a willingness to investigate discrepancies and determine root causes.

• Strong problem-solving abilities and capacity to independently research and resolve issues.

• Ability to prioritize tasks, manage competing deadlines, and thrive in a high-volume environment.

• Comfort working independently in a remote setting.

• Professional and clear communication skills with both internal teams and external suppliers.

• Proficiency with accounting, payment, communication, and travel-industry systems.

• Experience with ERP/TRES or a similar accounting/ERP platform is preferred.

• Familiarity with ClientBase Online or a similar travel/customer management platform is preferred.

• Experience with Nuvei or a similar payment/POS platform is preferred.

• Familiarity with RingCentral or similar business calling/communication software is preferred.

• Experience with Slack or comparable internal communication and collaboration tools is preferred.

• Familiarity with Trams is considered an asset.

• Standard working hours are from 9:00 AM to 5:00 PM EST.

• Availability to work in accordance with Canadian statutory holidays.

• Regular use of a computer, phone, and financial and communication systems is expected.

🏝️ Benefits

• Direct engagement with the client, allowing for independent communication, provision of services, and addressing client-related concerns.

• Payments managed directly by the client, with salary paid directly to you.

• Vacation leaves and holidays determined at the client’s discretion, in alignment with client business needs and policies.

• Virtual training provided.

• Fully remote work arrangement.