Account Manager – Senior Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee client accounts and spearhead the implementation of strategic marketing and PR initiatives.

• Act as the main point of contact for clients.

• Build and sustain strong relationships with clients as a trusted advisor and strategic ally.

• Lead comprehensive marketing and public relations campaigns in collaboration with internal teams.

• Set project objectives, timelines, and budgets while tracking progress.

• Offer strategic insights and pinpoint opportunities for client growth and optimization.

• Engage in new business development, which includes identifying leads, pitching, and contributing to proposals.

• Guide and mentor direct reports and other team members.

• Keep up with industry trends and best practices.

• Ensure client satisfaction and retention through outstanding service and proactive communication.

• Prepare and assess monthly, quarterly, and campaign recap reports that include insights and analytical data.

• Draft Statements of Work (SOWs) and contracts for new projects or campaigns.

• Collaborate with finance and partners to guarantee contract compliance with company policies, legal requirements, and industry standards.

• Assist the account team in contract preparation by reviewing work and providing constructive feedback.

• Execute other assigned duties or projects.

⛳️ Requirements

• Bachelor's degree or certificate in Communications, Public Relations, or related fields is preferred.

• French-English Bilingual: Proficiency in both languages is advantageous.

• Minimum of 5 years of experience in public relations.

• Agency experience is essential.

• Experience with fashion, beauty, or lifestyle clients is required.

• Proven history of success in managing client relationships and executing strategic marketing campaigns.

• Strong leadership and communication abilities.

• Excellent project management skills, with the capacity to handle multiple projects at once.

• Strategic thinker possessing a creative approach and problem-solving skills.

• Familiarity with the Canadian media landscape, or the ability to swiftly establish relationships within it, is a plus.

• Proficient with Mac systems, along with Office software (Word, PowerPoint & Excel).

• Strong writing and presentation skills, both written and verbal.

🏝️ Benefits

• Full-time permanent employees receive medical, vision, and dental benefits after three months.

• Eligible for Merit + Bonuses after one year of service.

• Flexible hours with hybrid work options available.

• Paid time off during Christmas (subject to change).

• Premium subscription to the Calm app.

• Access to Perkopolis.

• After one year with us, the ability to work from anywhere for up to three weeks.