Account Manager, Retail

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage and develop a portfolio of around 100–125 insurance-agent accounts, averaging $5K per month in expenditures.

• Generate revenue through upselling, cross-selling, and the creation of new campaigns.

• Construct and oversee campaign portfolios that include targeting, filters, and pricing strategies.

• Facilitate performance discussions using metrics such as conversion rates, cost per call, and cost of acquisition (COA).

• Adjust bids and campaign frameworks to ensure profitable customer acquisition.

• Recognize areas of underperformance and make necessary adjustments in pricing, targeting, and expectations.

• Collaborate with media and operations teams to enhance call quality and volume.

• Sustain customer retention through consistent performance and the delivery of value.

• Acquire auto and home insurance customers via exclusive, consumer-initiated inbound calls and warm transfers.

• Work in a fast-paced, results-oriented environment that emphasizes measurable outcomes and growth.

⛳️ Requirements

• A minimum of 4 years of experience in account management or sales, preferably in performance marketing, lead generation, or the insurance sector.

• Comfortable with owning a revenue target and managing a high-volume account base.

• Solid understanding of conversion rates, cost per acquisition (CPA), COA, and return on investment (ROI).

• Ability to translate data into actionable insights and recommendations.

• Strong communication skills regarding pricing, expectations, and results.

• Willingness to engage in phone conversations and lead discussions; this role is not email-only.

• Experience in managing multiple campaigns within a single account.

• Proficient in Salesforce and Excel.

• Highly organized and accountable.

• Must reside in the United States.

• Must not require sponsorship to work in the United States, now or in the future.

🏝️ Benefits

• Competitive quarterly bonus structure.

• Additional monthly earning potential ranging from $3K to $5K.

• Unlimited paid time off (PTO).

• Comprehensive medical, dental, and vision insurance plans.

• Generous parental leave policy.

• 401(k) matching plan, fully vested from day one.

• Recognized for an outstanding culture and team spirit.

• Paid days for charity work and volunteering.

• Opportunities for career advancement and internal promotions.