Account Manager, Paid Social – Creative

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact and daily lead for a designated portfolio of clients.

• Oversee client relationships through weekly calls, detailed meeting notes, roadmaps, and status updates.

• Facilitate the coordination of delivery, priorities, timelines, and hours within the internal team.

• Recognize scope creep and ensure all work remains within the retainer agreement.

• Take ownership of creative strategy, including positioning territories, audience/objection/funnel-stage angles, and testing roadmaps.

• Create various hook variants, on-screen text, primary text, and headlines.

• Provide clear briefs to designers and deliver precise creative feedback.

• Evaluate hook rates, hold rates, frequency, fatigue, and cost per result by concept using Meta Ads Manager.

• Clearly communicate performance insights to clients.

• Refine successful concepts with new hooks, formats, and presentations.

• Collaborate with designers, paid media strategists, and the lifecycle team.

• Report directly to the Chief Strategy Officer.

⛳️ Requirements

• Minimum of 4 years in agency account management or client services focused on paid social, with Meta as a key revenue stream.

• Experience in eCommerce / DTC, particularly with Shopify.

• Proven track record of crafting hooks and ad copy that have been implemented, along with quantifiable results.

• Proficient in briefing designers and executing creative feedback loops.

• Strong understanding of Meta Ads Manager reporting at both the ad and creative levels.

• Senior-level client-facing communication skills with directors, CMOs, and founders.

• Demonstrated ability to manage multiple accounts simultaneously while adhering to hours and retainer agreements.

• Familiarity with AI-driven working habits; experience using tools such as Claude, Claude Code, and Cursor.

• Capacity to generate numerous unique creative ideas each month.

• Required application materials: resume, brief introduction, and a response outlining AI-native habits.

🏝️ Benefits

• Fully remote work setup.

• Flexible, asynchronous, and well-documented working environment.

• Access to Claude, Claude Code, and Cursor for data extraction, reporting, and analysis.

• Opportunity for global and remote collaboration with designers, paid media strategists, and the lifecycle team.