Account Manager – Restaurant Catering

This is a fully remote position, open to applicants in Honduras.

📋 Description

• Facilitate weekly 60-minute sessions with clients in either English or Spanish.

• Develop and refresh catering menus, set per-person pricing, and manage catering listings.

• Ensure clients' Google Business Profiles and websites are up to date.

• Create catering procedures, packing instructions, and training materials for staff.

• Prepare forms and applications for client review, signature, and submission.

• Assist clients in navigating local zoning and state liquor permit processes without offering legal, financial, or tax advice.

• Monitor orders and weekly meal volume to assist clients in achieving catering goals.

• Maintain a session log following each meeting.

• Report problems, opportunities, and SEO or social media requests to the owner.

• Manage delegated user access while safeguarding confidential client information.

• Oversee a portfolio of up to 18 restaurant clients and report directly to the firm's owner.

⛳️ Requirements

• Proficient in written and spoken English.

• Professional proficiency in Spanish is highly preferred.

• Minimum of two years’ experience in account management, client success, or marketing, preferably within the restaurant, hospitality, or small business sectors.

• An MBA or equivalent level of business experience.

• Comfortable using Google Workspace, video conferencing tools, CRM systems, and website editors.

• Excellent organizational abilities and capacity to manage multiple clients independently.

• Must be available full-time during U.S. Eastern business hours.

• Availability to cover client session times primarily scheduled between 9:30 and 11:00 a.m. and 2:00 and 4:30 p.m. ET.

• Experience in the restaurant or food service industry is a plus.

• Familiarity with online ordering or catering platforms is advantageous.

• Skills in graphic design or menu design are a bonus.

🏝️ Benefits

• Health insurance coverage for contractors.

• Additional pay during holidays.

• Flexibility available based on client needs.

• Fully remote position.

• Mental health days provided.

• Incentives based on performance.

• Annual review and appraisal process.

• Opportunities for professional development and career advancement within the company.