Account Manager – Property & Casualty

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the main point of contact for assigned agencies on a daily basis at KINS.

• Cultivate and sustain relationships with agency principals, producers, and account teams.

• Assist agents throughout the submission, quoting, and binding processes.

• Offer insights on product appetite, underwriting guidelines, documentation needs, and KINS procedures.

• Facilitate communication and follow-up between agents and underwriting teams.

• Address inquiries from agencies, outstanding issues, and service-related concerns.

• Aid in producer onboarding, licensing, appointments, and credentialing efforts.

• Review submissions for completeness and manage the collection of necessary underwriting information.

• Track submissions, quotes, underwriting requirements, and binding requests until completion.

• Collaborate with underwriting on eligibility, risk assessment, documentation, and decision-making.

• Oversee authorized quote and binding activities, maintaining all transaction records.

• Keep records of agencies, producers, licensing, and transactions up to date.

• Assist with inquiries related to agency commissions, statements, and accounts.

• Support compliance, audit, and internal control standards.

• Identify operational challenges and enhance processes to improve agent experience.

• Foster agency relationships to boost engagement, submissions, and profitable new business initiatives.

• Spot opportunities to grow production with existing agency partners.

• Conduct outreach to agencies regarding pipeline status, appetite, opportunities, and performance metrics.

• Manage the onboarding process for new agents, including appointment processing, product training, and systems training.

• Utilize production, quoting, and conversion metrics to prioritize agency engagement.

• Collect market intelligence and share insights with leadership and underwriting teams.

⛳️ Requirements

• Must possess an active California Property & Casualty license.

• Must have an active California Surplus Line Broker license, or the ability to obtain and maintain the required license prior to engaging in licensed surplus lines activities.

• A minimum of 3 years of experience in personal lines insurance, brokerage, underwriting, account management, or agency is preferred.

• Experience with California homeowners and/or E&S insurance is preferred.

• Preferred experience in working with independent insurance agencies.

• Excellent relationship management, communication, and organizational abilities are essential.

• Strong attention to detail and capacity to manage multiple transactions and agency relationships at once.

• Ability to balance operational duties with sales and production targets.

• Candidates must be residents of California.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Health benefits.

• Life and disability insurance.

• 401(k) plan with company matching.

• Paid parental leave.

• Paid vacation.

• Paid holidays.

• Birthday off.

• Peer recognition program.

• Opportunities for professional development through training programs and career advancement.

• Flexible working arrangements.