Account Manager – Performance Marketing

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take charge of account strategy and success planning by establishing goals, KPIs, priorities, and quarterly roadmaps with each client.

• Foster client relationships and communication through regular meetings, stakeholder management, expectation alignment, and documenting subsequent steps.

• Oversee account performance by analyzing ROAS, CPA, CAC compared to LTV, and organic growth metrics.

• Detect issues and opportunities, coordinating actions with channel owners.

• Identify and define account growth opportunities, expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a diverse multi-client portfolio.

• Develop mitigation plans and ensure the consistent delivery of value.

• Lead cross-functional teams specializing in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (required).

• Proven experience serving as the primary point of contact for multiple client accounts concurrently (required).

• Strong grasp of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization principles (required).

• Experience managing paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (required).

• Demonstrated success in enhancing client retention or expanding accounts, with tangible examples (required).

• Fluent in English, both written and spoken (required).

• Comfortable leading strategic discussions with senior client stakeholders (required).

• Availability to work with consistent overlap with US business hours (required).

• Background in managing SEO-driven accounts or practical SEO experience (advantage).

• Experience collaborating with US or international clients (advantage).

🏝️ Benefits

• Fully distributed team spanning the US, LATAM, Europe, and APAC.

• Flexible work arrangements.

• Opportunities for learning, experimentation, cross-training, and growth.

• Genuine work-life balance; we prioritize high performance without promoting overwork.

• Collaboration with top-tier specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.