Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Panama.

📋 Description

• Take ownership of account strategy and success planning, which includes setting goals, KPIs, priorities, and developing quarterly roadmaps.

• Foster and manage client relationships through regular meetings, stakeholder engagement, expectation alignment, and documentation of subsequent steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, along with organic growth metrics.

• Recognize issues, opportunities, and performance-oriented actions in collaboration with channel owners.

• Identify and define account growth opportunities, expansions, tests, and new initiatives.

• Maintain account health, retention, renewal, and risk management across a multi-client portfolio.

• Develop mitigation plans to ensure ongoing value delivery.

• Coordinate with cross-functional specialists in areas such as Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• A minimum of 5 years’ experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (mandatory).

• Proven experience serving as the primary contact for multiple client accounts concurrently (mandatory).

• Strong comprehension of performance marketing principles, encompassing paid advertising, attribution, KPIs, and optimization logic (mandatory).

• Experience managing paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (mandatory).

• Demonstrated success in enhancing client retention or expanding accounts, supported by concrete examples (mandatory).

• Proficient in English, both written and spoken, with confidence in leading strategic discussions with senior client stakeholders (mandatory).

• Availability to work with consistent overlap with US business hours (mandatory).

• Background in managing SEO-driven accounts or practical SEO experience (preferred).

• Experience working with clients in the US or internationally (preferred).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work arrangement.

• Ability to make a meaningful impact from day one.

• A culture founded on curiosity, transparency, and a sense of ownership.

• Opportunities for collaboration with high-caliber specialists.

• Access to learning, experimentation, cross-training, and growth opportunities.

• Emphasis on work-life balance; high performance without overwork.