Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take charge of account strategy and success planning, encompassing goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and communications, which include regular meetings, stakeholder management, expectation alignment, and documentation of subsequent actions.

• Analyze account performance in relation to ROAS, CPA, CAC compared to LTV, and organic growth metrics.

• Detect issues and opportunities while coordinating actions with channel owners.

• Identify and define account growth opportunities, expansions, tests, and new initiatives.

• Oversee account health, retention, renewals, and risks.

• Develop mitigation plans and ensure consistent value delivery across a multi-client portfolio.

• Lead cross-functional specialists in areas such as Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency.

• Serve as the primary point of contact for multiple client accounts concurrently.

• Strong grasp of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization logic.

• Experience with Paid Search, Paid Social, and Programmatic/DSP accounts.

• Demonstrated history of enhancing client retention or expanding accounts, with tangible examples.

• Proficiency in English, both written and spoken.

• Comfortable leading strategic discussions with senior client stakeholders.

• Availability for consistent overlap with US business hours.

• Background in managing SEO-focused accounts or hands-on SEO experience (a plus).

• Experience working with US or international clients (a plus).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible remote work arrangements.

• Significant impact from day one.

• A culture that promotes curiosity, transparency, and ownership.

• Opportunity to collaborate with high-caliber specialists.

• Opportunities for learning, experimentation, cross-training, and professional growth.

• Emphasis on work-life balance; focused on high performance rather than overwork.