Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Ghana.

📋 Description

• Take charge of account strategy and success planning, including setting goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and facilitate communication through regular meetings, stakeholder management, expectation alignment, and documentation of next steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Recognize issues and opportunities, coordinating actions with channel owners.

• Identify and define opportunities for account growth, expansions, tests, and new initiatives.

• Manage account health, retention, renewals, and risk across a diverse multi-client portfolio.

• Develop mitigation plans and ensure the consistent delivery of value.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (required).

• Proven experience serving as the primary contact for multiple client accounts simultaneously (required).

• Strong foundation in performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization logic (required).

• Experience managing paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (required).

• Demonstrated success in enhancing client retention or expanding accounts, with specific examples (required).

• Proficiency in English, both written and spoken (required).

• Comfortable leading strategic discussions with senior client stakeholders (required).

• Availability to work with consistent overlap with US business hours (required).

• Experience managing SEO-driven accounts or direct hands-on SEO experience (advantage).

• Background working with US or international clients (advantage).

🏝️ Benefits

• A fully distributed team spanning the US, LATAM, Europe, and APAC.

• Flexible remote working arrangements.

• Opportunity to make a meaningful impact from day one.

• A culture that values curiosity, transparency, and ownership.

• Collaboration with top-tier specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• Opportunities for experimentation, cross-training, and professional growth.

• Commitment to work-life balance; emphasizing high performance without overwork.