Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Take charge of account strategy and success planning, which includes setting goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and maintain communication through regular meetings, stakeholder management, expectation alignment, and documentation of subsequent actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and metrics for organic growth.

• Detect issues and opportunities, coordinating actions with channel owners.

• Recognize and define account growth opportunities, expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a multi-client portfolio.

• Develop risk mitigation strategies and ensure consistent value delivery.

• Lead cross-functional specialists in areas such as Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• Minimum of 5 years experience as an Account Manager or Client Success Manager within a performance or digital marketing agency (required).

• Proven experience serving as the primary point of contact for multiple client accounts at the same time (required).

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies (required).

• Experience managing accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP (required).

• Demonstrated success in enhancing client retention or expanding accounts, with specific examples (required).

• Proficiency in English, both written and spoken (required).

• Comfortable leading strategic discussions with senior client stakeholders (required).

• Availability to work with consistent overlap with US business hours (required).

• Background in managing SEO-focused accounts or direct SEO experience (advantage).

• Experience working with clients from the US or internationally (advantage).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work arrangement.

• Make a meaningful impact from day one.

• A culture founded on curiosity, transparency, and ownership.

• Collaboration with top-tier specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• High performance achieved without overworking.