Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take charge of account strategy and success planning, which includes setting goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and communication through regular meetings, stakeholder management, expectation alignment, and documentation of subsequent actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and metrics for organic growth.

• Detect issues and opportunities while coordinating actions with channel owners.

• Recognize and define growth opportunities, expansions, tests, and new initiatives for accounts.

• Manage the health, retention, renewal, and risk across a multi-client portfolio.

• Develop mitigation plans and ensure consistent delivery of value.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency.

• Proven experience as the primary point of contact for multiple client accounts concurrently.

• Comprehensive understanding of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization strategies.

• Experience managing paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Demonstrated success in improving client retention or expanding accounts, with specific examples.

• Proficient in English, both written and spoken.

• Comfortable leading strategic discussions with senior client stakeholders.

• Availability to work with consistent overlap with US business hours.

• Experience with SEO-driven accounts or hands-on SEO experience is a plus.

• Experience working with US or international clients is a plus.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Make a meaningful impact from day one.

• Culture focused on curiosity, transparency, and ownership.

• Collaborate with high-caliber specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• Opportunities for experimentation, cross-training, and growth.

• Emphasis on work-life balance, prioritizing high performance over overwork.