Account Manager II – Enterprise

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, implement, and manage revenue enhancement opportunities within a designated portfolio of clients.

• Secure upsell opportunities as part of larger renewal processes and out-of-cycle sales initiatives.

• Oversee all commercial operations within the assigned client portfolio.

• Identify business prospects through SDR collaborations, professional networking, client account strategies, and customer MQLs.

• Promote brand visibility, TSO initiatives, and lead generation activities.

• Achieve and surpass monthly, quarterly, and annual sales targets.

• Manage the sales process from lead generation to deal closure.

• Work in tandem with the Customer Success Team to gauge client adoption and engagement levels.

• Formulate and execute a territorial business strategy in conjunction with sales leadership and internal stakeholders.

• Keep account and pipeline opportunity forecasts updated in Salesforce.com.

• Ensure high customer satisfaction scores and alignment with business retention strategies.

• Actively oversee the client portfolio to meet or exceed renewal, upsell, and retention objectives.

⛳️ Requirements

• Proven, customer-focused Account Manager or Account Executive.

• Documented history of successfully driving revenue growth and surpassing targets within an existing customer base.

• Over 10 years of experience in software sales.

• BA/BS degree is highly preferred.

• Strongly preferred experience in Human Capital Management sales, including HRIS, compensation, talent management, or benefits technology.

• Demonstrated success in exceeding monthly, quarterly, and annual sales goals.

• Familiarity with the assigned territory/accounts is advantageous.

• Ability to operate independently, take proactive steps, and manage performance effectively.

• Exceptional professional demeanor and business insight.

• Experience engaging with C-level executives; CHRO experience is an asset.

• Experience in selling to HR professionals.

• Must be able to work from the United States.

• High-speed internet (minimum 100 Mbps) is required in a dedicated home workspace.

• Device required for multifactor authentication (MFA/2FA).

• Must have legal authorization to work in the United States.

🏝️ Benefits

• Remote-first model centered on employee flexibility regarding work locations.

• Company-funded co-working spaces.

• Occasional in-person company events, typically a few times a year.

• Monthly company-wide All Hands meetings.

• Regular chances for executive leadership interaction through AMAs.

• Opportunities for continuous learning and professional development.

• A culture of ongoing feedback that supports performance enhancement and career advancement.

• Employee Resource Groups available for support.

• Company-sponsored volunteer hours.

• Flexible paid time off policy.

• 14 paid company holidays, including 2 floating holidays.

• Comprehensive medical, dental, life, vision, and disability insurance, fully covered by Payscale.

• Unlimited infertility coverage through medical plans.

• Additional supplemental health benefits available for employees and their families.

• 401(k) retirement plan with immediate company match that is fully vested.

• 16 weeks of paid parental leave available for both birthing and non-birthing parents.

• Health Savings Account options with company contributions made each pay period.

• Flexible Spending Account options available.

• Annual remote work stipend for wellness or home office equipment.

• Eligibility for commissions.