Account Manager, Executive Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and cultivate client relationships, acting as the main point of contact after a sale and serving as a trusted marketing consultant.

• Collaborate with Sales and campaign optimization teams to comprehend client objectives and create strategies aimed at enhancing performance and ROI.

• Manage client expectations while ensuring proactive and transparent communication throughout the campaign duration.

• Conduct regular performance discussions, converting campaign data and marketing metrics into clear insights and actionable suggestions.

• Assess campaign performance and pinpoint opportunities to enhance results across paid search, display, social, digital, and print channels.

• Propose new strategies, products, and tactics in response to changing client demands and marketing trends.

• Assist clients in understanding the impact of their campaigns and its significance to their business.

• Work together with internal digital solutions, optimization, and ad operations teams to address challenges and meet client objectives.

• Ensure clients receive a seamless marketing experience across various channels and solutions.

• Discover avenues to fortify client partnerships, enhance campaign results, and support long-term retention and growth.

• Stay updated on emerging trends, platforms, technologies, and best practices in digital marketing.

⛳️ Requirements

• At least 3 years of experience in client-facing account management or customer success, preferably in advertising, media, marketing, or a similar field.

• A minimum of 2 years of practical experience with digital advertising campaigns.

• Strong comprehension of digital marketing channels, including Google Ads/PPC, programmatic display, paid social, email marketing, lead generation, and digital analytics.

• Capability to analyze campaign performance data and translate it into actionable recommendations that clients can easily grasp.

• Excellent relationship-building abilities with the confidence to lead client discussions and manage difficult situations.

• Exceptional written and verbal communication skills.

• A proactive and inquisitive mindset complemented by strong analytical and problem-solving capabilities.

• Proficient in managing multiple clients, priorities, and deadlines in a dynamic environment.

• Comfortable collaborating across Sales, Operations, Optimization, and other internal teams.

• Familiarity with Excel and PowerPoint.

• Experience or certification in Google Ads and/or Google Analytics is highly regarded.

• A bachelor’s degree in Marketing, Advertising, Business, Communications, or a related discipline is preferred.

• Relevant professional experience and a proven track record of success in digital marketing and client relationship management are valued.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Flexible work environment and schedule.

• Access to cutting-edge tools and technologies in digital marketing.