Account Manager – Executive Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and enhance client relationships as the main post-sale contact and a trusted marketing advisor.

• Collaborate with Sales and campaign optimization teams to comprehend client objectives and establish strategies that maximize performance and return on investment (ROI).

• Manage client expectations while ensuring proactive and transparent communication throughout the lifecycle of the campaign.

• Conduct regular discussions on performance, converting campaign data and marketing metrics into clear insights and actionable recommendations.

• Assess campaign performance and pinpoint opportunities to enhance results across various channels, including paid search, display, social, digital, and print.

• Suggest new strategies, products, and tactics in response to evolving client needs and marketing trends.

• Assist clients in understanding campaign performance and its impact on their business.

• Work in partnership with digital solutions, optimization, and ad operations teams to address challenges and meet client objectives.

• Guarantee that clients experience a unified marketing approach across multiple channels and solutions.

• Discover opportunities to strengthen client partnerships, enhance campaign outcomes, and facilitate long-term retention and growth.

• Stay informed about the latest digital marketing trends, platforms, technologies, and best practices.

⛳️ Requirements

• A minimum of 3 years of client-facing account management or customer success experience, preferably in advertising, media, marketing, or a related field.

• At least 2 years of hands-on experience managing digital advertising campaigns.

• A solid understanding of digital marketing channels, including Google Ads/PPC, programmatic display, paid social, email marketing, lead generation, and digital analytics.

• Capability to analyze campaign performance data and translate it into recommendations that clients can easily grasp and implement.

• Strong relationship-building abilities with the confidence to lead client discussions and navigate difficult situations.

• Exceptional written and verbal communication skills.

• A proactive and inquisitive mindset complemented by strong analytical and problem-solving abilities.

• Capacity to handle multiple clients, priorities, and deadlines in a fast-paced environment.

• Comfort in collaborating across Sales, Operations, Optimization, and other internal teams.

• Proficient in Excel and PowerPoint.

• Experience or certification in Google Ads and/or Google Analytics is highly regarded.

• A bachelor’s degree in Marketing, Advertising, Business, Communications, or a related discipline is preferred.

• Relevant professional experience and a proven track record in digital marketing and client relationship management are valued.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holidays.

• Opportunities for professional development and growth.

• Collaborative and innovative work environment.