Account Manager – Core Business

This is a fully remote position, open to applicants in New Hampshire, +1 more state.

📋 Description

• Serve as the internal client liaison to oversee all facets of onboarding and implementation.

• Cultivate enduring relationships and foster trust with current client groups.

• Address client inquiries while establishing, managing, and exceeding their expectations.

• Exercise discretion and independent judgment to oversee projects related to the implementation of new client groups.

• Offer services and recommendations pertaining to CBG products.

• Escalate client issues and utilize internal resources and systems for grievances and appeals.

• Contribute to team performance in service delivery and provide daily progress reports.

• Collaborate across departments to create and design client presentations.

• Organize and prioritize daily tasks efficiently.

• Assist in developing and maintaining strong relationships with self-funded medical, dental, and ancillary benefit client groups.

⛳️ Requirements

• An associate degree or two years of equivalent experience in business.

• One to three years of experience in the health benefit or insurance sector.

• Outstanding interpersonal and written communication skills.

• Capability to work independently as well as in team environments.

• Intermediate proficiency in Microsoft Office Suite.

• Knowledge of TPA is an advantage.

• Must fulfill employment eligibility verification through E-Verify.

🏝️ Benefits

• Exceptional medical, dental, and vision insurance coverage.

• Biannual employer HSA contributions, covering 50% of the annual deductible for the HDHP plan.

• Basic Life and AD&D insurance provided by the company.

• Company-paid Short-Term and Long-Term Disability insurance.

• Flexible Spending Accounts available.

• 401(k) Retirement Plan with a potential employer match of up to 6%.

• Fully vested after three years of service.

• More than 10 paid holidays throughout the year.

• Fully paid half-day Summer Fridays.

• Generous paid vacation and sick leave policies.

• Annual Paid Volunteer Day.

• Annual Tuition Reimbursement program.

• Annual Health and Wellness Reimbursement.

• Numerous enjoyable company events throughout the year.