Account Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Propel aftermarket sales growth among municipal and industrial water treatment clients in Spain, Portugal, the Netherlands, and Luxembourg.

• Cultivate long-lasting customer relationships while identifying opportunities for genuine parts, service agreements, upgrades, and expansions.

• Provide support to customers throughout the entire lifecycle of their UV treatment systems.

• Collaborate with end users, system integrators, distributors, and Channel Partners to ensure an outstanding customer experience.

• Meet and exceed sales goals for aftermarket parts, service, maintenance agreements, and upgrades.

• Oversee the full sales cycle, from lead generation and quoting to contract negotiations and order fulfillment.

• Develop and sustain relationships with customers, Channel Partners, distributors, and system integrators.

• Recognize service, upgrade, expansion, and replacement opportunities within the existing customer base.

• Manage and forecast opportunities using Salesforce.com while keeping accurate records of customer and asset information.

• Conduct regular customer visits across the territory and collect Voice of Customer insights.

• Work in collaboration with Regional Sales Managers, Technical Assistance Center, Field Service, Engineering, Legal, and Operations teams.

• Enhance Channel Partner performance and ensure alignment with channel management strategy and compliance standards.

⛳️ Requirements

• Bachelor's degree in Engineering, Environmental Sciences, Business, or a related discipline, or equivalent professional experience.

• At least 3 years of experience in technical sales, account management, or aftermarket/service sales within the industrial, water, environmental, or similar B2B sectors.

• Proven experience in managing customer relationships, sales pipelines, and forecasting using CRM tools (Salesforce.com preferred).

• Proficiency in English and Spanish.

• Possession of a valid passport and driving license.

• Willingness to travel up to approximately 30% within Spain, Portugal, the Netherlands, and Luxembourg.

🏝️ Benefits

• Flexible working hours.

• Professional onboarding and training opportunities.

• Career coaching and development initiatives.

• Health benefits.