Account Manager

This is a fully remote position, open to applicants in China.

📋 Description

• Enhance and solidify the organization's presence within the designated territory.

• Cultivate and strengthen relationships with existing partners, including tour operators, travel agencies, travel management companies, and OTAs, to boost their performance.

• Work alongside the sales team to pinpoint and expand opportunities within the territory.

• Provide follow-up training on systems to both current and prospective partners.

• Promote the brand within the travel sector through product demonstrations and networking events.

• Address incident issues and ensure adequate support for partners.

• Manage payment oversight and verify transaction processing accuracy.

• Dedicate approximately 30% of your working hours to business travel, which includes client meetings, industry events, and other business-related activities.

• Conduct market analysis and evaluate the competitive landscape.

• Deliver regular, comprehensive reports via CRM and internal systems.

• Maximize and nurture API agreements with both potential and existing partners.

⛳️ Requirements

• A minimum of 3-5 years of proven experience in account management or business development for B2B companies in the travel sector.

• Comprehensive knowledge of the regional travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).

• Proficient in both Mandarin and English.

• Willingness to travel up to 40% of the time may be necessary.

• Strong data-driven decision-making skills, metrics-oriented, and proficient with numerical analysis.

• A proactive, ambitious, motivated, action-oriented, results-driven individual with an eagerness for innovative technology, comfortable in a rapidly evolving business landscape, and a team player.

• Ability to understand and navigate diverse cultural contexts.

• Experience with API technology deals is advantageous.

• Possess a strong commercial acumen and entrepreneurial mindset.

• The role encompasses both API and Retail segments.

🏝️ Benefits

• Flexible work schedules with opportunities for remote work.

• A dynamic and supportive team that is passionate about their work, values each other, and grows together.

• Internal programs for onboarding and training, with a focus on soft skills and leadership development.

• Partial reimbursement for participation in external training and conferences.

• Corporate English language school offering group and individual lessons, as well as speaking clubs with colleagues globally.

• Special corporate rates on hotels and travel services.

• MyTime Day Off - an additional non-working day provided without loss of pay.