Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute and oversee advertising campaigns for retail clients, managing the process from initiation to delivery.

• Track account performance and key performance indicators (KPIs), proactively addressing and resolving issues to safeguard the partnership.

• Create and present insightful reports on campaign and partnership performance.

• Assist senior leadership in ensuring client satisfaction and fostering a successful partnership.

• Work collaboratively with Sales, Product, and Support teams to guarantee seamless delivery.

• Address the daily operational requirements of the retailer partner with a structured and professional approach.

⛳️ Requirements

• 1-2 years of experience in account management, customer success, sales support, or a client-facing position.

• Bachelor's degree in Business, Marketing, Communications, or a related discipline.

• Practical experience with CRM systems (such as Salesforce, HubSpot, or similar) and work management tools like Monday.com.

• Strong analytical skills with meticulous attention to detail.

• Proficient in Excel or Google Sheets — comfortable generating reports, utilizing pivot tables, and analyzing data sets.

• Familiarity with retail, e-commerce, or digital media sectors is highly beneficial.

• Experience with retail media platforms (e.g., Criteo, CitrusAd, Pacvue, Amazon Ads) is an added advantage.

• Capable of establishing genuine, trust-based client relationships through a consultative and client-first approach.

• Proactive communicator who identifies issues early and proposes solutions, rather than just presenting problems.

• Comfortable working with data — able to convert reports into clear, actionable insights.

• Highly organized with a keen eye for detail.

• Thrives in a fully remote, collaborative team setting.

🏝️ Benefits

• Fully remote work — work from any location, with flexible arrangements that accommodate your lifestyle.

• Comprehensive health, dental, and vision insurance coverage.

• 401(k) retirement savings plan.

• A collaborative, team-focused culture where your ideas are valued and your professional development is prioritized.

• Direct involvement in one of the fastest-growing channels in retail — in-store media.

• A team that celebrates success together, supports one another, and genuinely enjoys the work.