Account Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee and enhance relationships with OCLC libraries throughout Spain

• Ensure consistent and proactive communication with Spanish accounts

• Meet or surpass sales and revenue objectives

• Comprehend the needs, priorities, and challenges of libraries

• Recognize opportunities for new products or services and collaborate with the Sales Manager

• Keep precise library and account data in the CRM system

• Spot potential opportunities within current and prospective library accounts in Spain

• Engage in library meetings, presentations, and product demonstrations

• Prepare and follow up on proposals and opportunities

• Track developments, trends, and competitors within the Spanish library sector

• Attend conferences, professional events, webinars, and library activities across Spain

• Work alongside Marketing and Library Consultant on initiatives targeting the Spanish market

• Acquire in-depth knowledge of OCLC products and services

• Advocate for the needs of Spanish libraries internally and coordinate efforts with Sales, Implementation, Support, Product, and Marketing teams

• Collaborate with OCLC teams across EMEA and globally

• Travel within Spain and, on occasion, internationally for meetings, training sessions, and events

⛳️ Requirements

• University degree or equivalent professional experience

• Professional background and strong understanding of the library and information sector

• Familiarity with library systems and workflows, including ILS/LSP, discovery, electronic resources, cataloguing, circulation, or resource sharing

• Native or proficient Spanish and strong written and spoken English skills

• Knowledge of additional European languages, especially Catalan, French, or Italian, will be seen as an advantage

• Experience working with libraries, users, or professional stakeholders

• Self-motivated, independent, curious, and eager to take initiative

• Excellent organizational skills with the ability to manage multiple accounts and priorities

• Experience utilizing AI tools to enhance productivity and OCLC-related tasks

• Insight into the Spanish library market

• Understanding of Spanish Public Administration, along with familiarity or experience in public procurement and tender processes

🏝️ Benefits

• 100% remote work from Spain

• Regular travel within Spain for library meetings and professional events

• Occasional international travel for internal meetings, training, or OCLC events