Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and oversee a portfolio of assigned existing accounts.

• Seek out new logo opportunities in the region utilizing a verticalization approach.

• Concentrate on enterprise SLED/FED accounts.

• Market the company's products through channel partners across Canada.

• Foster and maintain robust relationships with existing clients, serving as their primary point of contact.

• Create new business opportunities and guide the sales process to closure.

• Collaborate with partners for prospecting within designated accounts.

• Assist in structuring deals and pricing through business-value analysis, negotiating prices for proactive bids and proposals.

• Ensure high levels of customer satisfaction while addressing any issues or concerns.

• Employ a consultative sales methodology to grasp client needs and suggest customized solutions.

• Work together with cross-functional teams to formulate and execute strategic sales plans.

• Conduct discovery sessions with prospective clients.

• Tailor product presentations and demonstrations to client specifications.

• Deliver timely and precise sales forecasts and reports to management.

• Surpass sales targets and play a key role in the sales team's success.

⛳️ Requirements

• Bachelor’s degree preferred; or relevant experience in lieu of a degree.

• Minimum of 2 years in consultative technology sales, particularly focusing on Unified Communications and Consultative Contact Center solutions.

• Knowledge or experience with competing solutions such as Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad, and others is advantageous.

• Innovative in business planning and executing sales initiatives.

• Strong skills in account planning.

• Proven history of meeting or exceeding sales targets and quotas using a consultative approach.

• Exceptional negotiation and communication abilities, capable of building rapport and influencing key stakeholders.

• Excellent organizational skills and meticulous attention to detail, with the capacity to manage multiple tasks and priorities concurrently.

• Proficient in CRM software and other sales tools for effective pipeline management and reporting.

• Ability to work autonomously and collaboratively within a team environment.

• Based in Canada.

🏝️ Benefits

• Medical, Dental, Vision, Life, and Disability Insurance.

• RRSP matching.

• Paid time off (including holidays, vacation, and sick leave).

• Employee Assistance Program.

• Reward and Recognition Programs.

• Disability-related accommodations throughout all phases of the recruitment and selection process.