Account Manager

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Establish and cultivate strong, effective relationships with clients and team members.

• Collaborate simultaneously with clients across various industries.

• Serve as the main point of contact for designated clients.

• Ensure client satisfaction through strong collaboration efforts.

• Oversee annotation teams to guarantee seamless execution and timely delivery of projects.

• Supervise team discipline and promote a positive corporate culture.

• Monitor key metrics that assess client requests and team performance.

• Identify opportunities for improvement and automation.

• Mediate and resolve any concerns or issues between clients and annotators.

• Provide training for annotation teams and their supervisors.

⛳️ Requirements

• Proficient in Ukrainian and English, with a minimum C1 level for both spoken and written communication.

• 2-3 years of relevant experience in the tech service industry, preferably in account or project management.

• Experience in team management along with strong leadership abilities.

• Capability to manage multiple accounts while effectively prioritizing tasks.

• Proven track record in long-term project planning.

• Outstanding communication and interpersonal skills, with a talent for building and sustaining strong client relationships.

• Excellent negotiation and conflict resolution abilities.

• Mature and responsible demeanor.

• Innovative mindset coupled with the ability to adapt flexibly.

• Experience with AI, data labeling, or machine learning projects is advantageous.

🏝️ Benefits

• Competitive monthly compensation in USD.

• Opportunity to work fully remotely.

• Supportive environment for self-development.

• Inclusive international workplace.

• Strong team connectivity.

• Paid intensive training and a trial period.

• Responsive management committed to your professional growth and long-term collaboration.