Account Manager

atIFFRemoteUS flagCaliforniaFull-timeAccount ManagerMid-levelSenior

Posted Sep 21

This is a fully remote position, open to applicants in California.

📋 Description

• Develop and enhance strategic partnerships with key accounts across various buying locations, including global and international clients.

• Oversee intricate customer portfolios and pinpoint opportunities to broaden business within current accounts.

• Act as a trusted advisor by comprehending customer goals, market challenges, and growth strategies.

• Utilize extensive product knowledge to propose solutions that meet customer needs and provide measurable value.

• Work collaboratively with cross-functional teams to guarantee exceptional customer experiences and successful project execution.

• Lead account planning, conduct business reviews, and initiate long-term growth initiatives for strategic clients.

• Recognize emerging trends, competitive actions, and customer requirements to aid business development efforts.

• Negotiate and influence decision-makers within customer organizations to optimize commercial results.

• Propel revenue growth and customer retention through consultative selling and relationship management.


⛳️ Requirements

• Bachelor's degree in food science or a related field is required.

• Demonstrated experience in strategic account management, sales, or business development.

• Proven success in managing large, complex, and multi-site customer accounts.

• Strong skills in consultative selling and relationship development.

• Excellent communication, presentation, and negotiation skills.

• Ability to understand technical products and translate features into customer advantages.

• Strong analytical and problem-solving abilities with a customer-centric approach.

• Experience in a global, matrixed organization is preferred.

• Willingness and ability to travel approximately 50% to support customer relationships, business growth, and project execution.

• Experience in managing global strategic accounts within the food, ingredient, flavor, fragrance, chemical, or related industries.

• Solid understanding of value-based selling methodologies.

• Proven history of driving substantial account growth and customer retention.


🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k)

• Vacation

• Holidays

• 16 weeks paid parental leave (maternity and paternity)

• Annual bonus plan

• Ongoing learning and professional development opportunities

• Opportunities for growth and advancement

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