Account Manager

This is a fully remote position, open to applicants in Romania.

📋 Description

• Oversee daily operations of Seller Central and Vendor Central across various marketplaces.

• Anticipate demand, compute replenishment figures, and avert stock shortages.

• Detect surplus inventory and propose corrective measures.

• Organize and manage shipments to Amazon fulfillment centers.

• Assist in product launches and establish promotional activities.

• Upload and refine product content for optimization.

• Monitor product listings, troubleshoot issues, and engage with Amazon Support for resolutions.

• Set up, manage, and enhance Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.

• Perform keyword research and analyze search terms.

• Manage campaign frameworks, targeting strategies, bids, budgets, placements, and negative keywords.

• Track ACoS, TACoS, ROAS, CPC, and conversion rates to assess overall profitability.

• Experiment with strategies, rectify underperforming campaigns, and reallocate budgets as needed.

• Align advertising efforts with inventory levels, pricing strategies, promotions, and product launches.

• Serve as the primary point of contact for clients and nurture client relationships.

• Conduct regular meetings to discuss performance, challenges, opportunities, and priorities.

• Develop account strategies aligned with client objectives and available resources.

• Analyze performance metrics across products, variations, and categories.

• Create reports and translate complex data into actionable insights.

• Establish timelines, provide updates, and ensure follow-through on commitments.

• Balance client demands with operational requirements and team capacity.

• Investigate unfamiliar challenges and devise practical solutions.

• Enhance account management processes for improved efficiency and accuracy.

• Collaborate with the team to align priorities and implement strategies.

• Participate in training and feedback sessions.

⛳️ Requirements

• Practical experience with Seller Central or Vendor Central.

• Hands-on experience with Sponsored Products, Sponsored Brands, and Sponsored Display.

• In-depth knowledge of ACoS, TACoS, ROAS, CPC, CTR, and conversion metrics.

• Proficiency in keyword research, search term evaluation, bids, budgets, and campaign structures.

• Familiarity with inventory management, shipments, promotions, product setups, and content creation.

• Experience in resolving operational issues and collaborating with Amazon Support.

• Proficiency with tools such as Helium 10, Jungle Scout, Amazon Ads Campaign Manager, or comparable platforms.

• Ability to navigate multiple marketplaces and manage various client brands.

• Strong skills in spreadsheet analysis.

• Capacity to analyze sales and inventory data, calculate replenishment needs, and identify stockout or overstock risks.

• Understanding of how inventory, pricing, promotions, content, and advertising synergistically drive sales.

• Ability to identify gaps in information and determine necessary data for confident decision-making.

• Direct client engagement experience, including leading meetings and delivering presentations.

• Ability to clearly communicate recommendations, manage expectations, and establish realistic timelines.

• Capable of managing multiple accounts, priorities, and deadlines effectively.

• Strong attention to detail, accountability, and follow-through.

• Independent problem-solver with the discretion to seek help when necessary.

• Genuine interest in Amazon, e-commerce, and digital marketing.

• Positive, humble, collaborative attitude, and open to constructive feedback.

• Comfortable working in a remote, distributed team environment.

• Excellent proficiency in written and spoken English.

• Availability to start as soon as possible.

• Long-term perspective and commitment to growth within the Amazon team.

🏝️ Benefits

• Vacation days corresponding to your country of residence, in addition to national holidays.

• Regular training, feedback sessions, and opportunities for professional development.

• Potential to transition into a full-time role with a fixed monthly salary following a successful probationary period.

• Contractor status upon signing a non-disclosure agreement.