Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the daily operations of Seller Central and Vendor Central across various marketplaces.

• Anticipate demand, compute replenishment quantities, and avoid stockouts.

• Detect excess inventory and suggest appropriate actions.

• Organize and manage shipments to Amazon warehouses.

• Assist with product launches and establish promotional setups.

• Upload and enhance product content.

• Monitor product listings and address issues through Amazon Support.

• Establish, manage, and optimize campaigns for Sponsored Products, Sponsored Brands, and Sponsored Display.

• Perform keyword research and analyze search terms.

• Manage the structure of campaigns, targeting, bids, budgets, placements, and negative keywords.

• Monitor ACoS, TACoS, ROAS, CPC, and conversion rates concerning profitability.

• Experiment with strategies, rectify underperforming campaigns, and adjust budgets accordingly.

• Coordinate advertising efforts with inventory, pricing, promotions, and launches.

• Serve as the primary point of contact for clients and foster client relationships.

• Conduct regular meetings to discuss performance, challenges, opportunities, and priorities.

• Formulate account strategies aligned with client objectives and available resources.

• Examine performance metrics across products, variations, and categories.

• Generate reports and transform complex data into actionable insights.

• Establish timelines, provide updates, and ensure commitments are met.

• Balance client demands with operational requirements and team capacity.

• Investigate unfamiliar issues and devise practical solutions.

• Enhance account management processes.

• Collaborate with the team to prioritize tasks and implement strategies.

• Engage in training and feedback sessions.

⛳️ Requirements

• Practical experience with Seller Central or Vendor Central.

• Hands-on experience with Sponsored Products, Sponsored Brands, and Sponsored Display.

• Strong comprehension of ACoS, TACoS, ROAS, CPC, CTR, and conversion rates.

• Experience in keyword research, search term analysis, bids, budgets, and campaign organization.

• Familiarity with inventory management, shipments, promotions, product setup, and content creation.

• Proven ability to handle operational challenges and collaborate with Amazon Support.

• Experience utilizing tools such as Helium 10, Jungle Scout, Amazon Ads Campaign Manager, or similar platforms.

• Capacity to operate across multiple marketplaces and client brands.

• Proficient in spreadsheet applications.

• Capability to analyze sales and inventory data, determine replenishment requirements, and identify risks of stockouts or overstock.

• Understanding of how inventory, pricing, promotions, content, and advertising collectively influence sales.

• Ability to spot missing information and determine the data necessary for confident decision-making.

• Direct client engagement experience, including leading meetings and presenting reports.

• Skill in articulating recommendations clearly, managing expectations, and establishing realistic timelines.

• Proficiency in managing multiple accounts, priorities, and deadlines.

• Strong attention to detail, responsibility, and commitment to follow through.

• Independent problem-solving skills with the discretion to seek assistance when required.

• Genuine interest in Amazon, e-commerce, and digital marketing.

• Positive, humble, collaborative, and receptive to feedback.

• Comfortable working remotely within a distributed team.

• Excellent written and verbal English communication skills.

• Fluency in additional European languages is advantageous.

• Availability to start as soon as possible.

• A long-term perspective and a drive to grow within the Amazon team.

🏝️ Benefits

• Begin with a probationary period at an hourly wage.

• Potential to transition into a full-time role with a fixed monthly salary after a successful probation period.

• Vacation days according to your country of residence.

• National holidays observed.

• Regular training sessions provided.

• Opportunities for feedback sessions.

• Professional development opportunities available.

• Contractor status following the signing of a non-disclosure agreement.