Account Manager

This is a fully remote position, open to applicants in United States, +5 more countries.

📋 Description

• Assume complete responsibility for a multi-million dollar portfolio of products on Amazon in the roles of product manager, merchandiser, and chief executive of the catalog.

• Report directly to the head of the Amazon channel and collaborate within a compact, high-achieving Amazon team.

• Familiarize yourself with the Hadley Designs brand, its expectations, catalog group, standards, and standard operating procedures.

• Manage catalog performance, encompassing revenue, net profit, pricing, advertising, and inventory.

• Evaluate competitive merchandising, listings, imagery, and pricing, and respond with strategic insights.

• Seek inspiration from platforms like Etsy, TikTok, and Pinterest, as well as broader market trends, to generate product and format ideas.

• Spearhead product and format relaunch initiatives.

• Enhance product presentation, including primary images, packaging, and formats.

• Elevate the Amazon brand experience to safeguard margins and secure premium pricing.

• Leverage advertising, listings, experiments, and inventory planning in collaboration with the supply chain team to boost profitability.

• Develop AI workflows for routine tasks.

• Deliver clear weekly reports detailing results, risks, and future actions.

• Within the initial 90 days, gain a comprehensive understanding of the brand and competitive landscape, manage weekly metrics, make margin-protecting decisions, advance product concepts, initiate a relaunch, and enhance at least one process.

⛳️ Requirements

• A minimum of 3 years of experience managing a product line or catalog on Amazon, in e-commerce, or across marketplaces, from start to finish as a business.

• Possess a keen visual sense, recognizing what succeeds visually on the page in addition to the data.

• Ability to analyze competitors and markets, articulating reasoning behind insights rather than just providing answers.

• Identify ideas beyond Amazon and adeptly translate trends into products or formats.

• Knowledge of tactics that enhance net profit, with a proven track record of protecting margins and pricing.

• Extensive, hands-on experience with Amazon Seller Central and Amazon advertising.

• Proficiency in AI tools, CRM systems, and documented standard operating procedures; daily use of AI is mandatory.

• Highly organized and detail-oriented, with a commitment to follow through until tasks are completed.

• Proficient in clear and confident spoken and written English.

• Open to coaching and quick to adapt to our methods, while also being confident enough to challenge them.

• Completion of a Culture Index assessment and a case study is required prior to interviews.

🏝️ Benefits

• Take ownership of a multi-million dollar Amazon catalog with a team equipped with tools and the trust to support your scaling efforts.

• Join a dynamic, high-growth team passionate about innovation, data, and collective success.

• Enjoy the flexibility of remote full-time work.

• Engage regularly with leadership, including the CEO.

• Experience personal development and autonomy over your schedule.

• Be part of an established company with over 10 years of growth, ready to reach new heights with you on board.

• Every candidate will complete a Culture Index assessment and a case study before the interview process.