Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Serve as the main point of contact for key accounts while comprehending client requirements.

• Cultivate strong client relationships through proactive communication, recommendations, and sustained value delivery.

• Encourage collaboration among internal and external teams, whether local or global.

• Ensure a smooth flow of information among teams.

• Evaluate account needs and assign tasks within the account team.

• Provide support and empowerment to APMs.

• Maintain a balance between strategic ownership and efficient execution of deliverables.

• Work alongside project managers to develop and oversee timelines.

• Lead the creation and execution of integrated marketing campaigns in partnership with media, creative, and digital teams.

• Align strategies with client objectives and ensure excellence from briefing through production.

• Identify opportunities to broaden services, strengthen partnerships, and drive account growth.

• Prepare initial estimates and proposals that outline scope, costs, and expectations.

• Collaborate on refining proposals to better meet client needs.

• Proofread and conduct final reviews of materials to ensure accuracy and quality.

• Ensure that client interactions and deliverables adhere to agency standards.

• Approach problem-solving with creativity and anticipate challenges to keep projects on schedule.

• Navigate a dynamic environment while achieving project goals.

⛳️ Requirements

• 3–5 years of agency experience overseeing integrated campaigns across digital, creative, and media domains.

• Strong client-facing and strategic capabilities, with the aptitude to convert client needs into well-defined marketing plans.

• Proven track record in managing scopes, budgets, timelines, and internal teams within a fast-paced setting.

• Exceptional communication and presentation skills, with experience engaging senior stakeholders.

• Familiarity with project management tools such as Monday.com, Asana, or Airtable.

• Experience with HubSpot and content platforms is an added advantage.

• Capability to delegate tasks effectively and lead cross-functional teamwork.

• High level of attention to detail.

• Self-motivated and adaptable.

• Dedication to delivering high-quality work and contributing to team development.

• Willingness to travel occasionally for client meetings.

🏝️ Benefits

• Competitive compensation and pay in line with local market standards.

• Opportunities for career advancement and development through Continuous Performance Management, regular feedback, and coaching.

• Cross-functional collaboration on a global scale.

• Continuous training and learning programs.

• Flexible work arrangements.

• Generous paid time off.

• Social and team-building events.

• Recognition for length of service and significant life milestones.

• Gravity Gratitude “kudos” recognition program.

• Parental leave benefits.

• Resources for wellbeing.

• Employee resource groups focused on wellbeing, sustainability, and culture.