Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Report to the Sales Director for Western Canada.

• Establish, nurture, and oversee robust relationships with business partners.

• Collaborate directly with owners, finance managers, and sales representatives.

• Facilitate discussions regarding the demonstration and training of users on the consumer financing platform.

• Utilize in-depth product knowledge and sales consultation to enhance partner engagement.

• Provide updates and coaching to partners on the Financeit program and its processes.

• Educate businesses on utilizing tools to present financing options and offer monthly payment solutions.

• Design and implement training and coaching sessions for small and midsize enterprises.

• Train new merchant staff on the Financeit platform.

• Ensure adherence to approval and risk management standards.

• Increase volume with current partners and onboard new partners to generate steady volume.

⛳️ Requirements

• Over 3 years of experience in direct sales and relationship management.

• At least 1 year of experience in Home Improvement or consumer lending.

• Must reside in British Columbia.

• Proven track record in managing successful business-to-business sales and service relationships.

• Familiarity with a CRM system, preferably Salesforce.

• Excellent interpersonal and organizational skills.

• Capability to multitask and meet deadlines in high-pressure situations.

• Strong background in customer service and retail is advantageous.

• Successful completion of background and credit checks, among other verifications, is required prior to employment offer.

🏝️ Benefits

• Award-winning culture with a collaborative and inclusive team environment.

• Performance-based bonus structure (annual bonus: 67%).

• Flexible work arrangements available.

• Comprehensive medical, dental, and vision insurance coverage.

• Lifestyle Account benefits.

• RRSP Matching program.

• Parental Leave Top-Up Program.

• In-office massage, meditation, and workout sessions.

• Virtual events such as Lunch & Learns, company parties, engaging team activities, and charity initiatives.

• Opportunities for career learning and development programs.