Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Renew and enhance partnerships with current customers.

• Oversee engagement levels of districts and educators.

• Promote product adoption and pinpoint opportunities to strengthen and expand partnerships.

• Collaborate with cross-functional teams to establish trusted relationships with district leaders.

• Cultivate long-term customer success and provide an outstanding customer experience.

• Contribute to company revenue objectives through district adoption and partnership growth.

• Familiarize yourself with Ellevation's products, value proposition, sales playbook, and pricing model.

• Create a strategic territory plan and gain insight into the assigned territory.

• Present Ellevation products and perform technical demonstrations.

• Work alongside regional teams on educational policies, pricing details, and instructional initiatives.

• Partner with Partner Success on engagement strategies for states and districts.

• Conduct demonstrations, renewal calls, and various engagement meetings.

• Record sales activities in Salesforce and other business systems.

• Represent Ellevation at conferences.

• Finalize renewal contracts and manage as well as grow the sales pipeline for upsell opportunities.

• Visit partners in the field to foster upsells and strengthen relationships.

• Meet or surpass annual sales targets.

• Build connections with key stakeholders in major districts.

• Relay field insights to internal teams for product feedback and competitive analysis.

⛳️ Requirements

• Must reside in California.

• At least 2 years of experience in successfully selling to the K-12 market.

• Familiarity and expertise in the ELL landscape.

• Strong analytical and organizational abilities.

• Capability to manage over 100 partner accounts across the territory.

• Exceptional verbal and written communication skills for diverse audiences.

• Ability to thrive in a competitive sales environment.

• Willingness to travel up to 30%, with potential peaks reaching up to 50% seasonally.

• Strong technical skills and the ability to navigate complex software tools.

• Experience with Salesforce and/or other CRM systems.

• Eligibility for full-time employment; employer participates in E-Verify.

🏝️ Benefits

• Medical, dental, vision, and basic life insurance.

• 401(k) retirement plan with employer matching up to 50% on the first 7% of contributions.

• Options for pre-tax and Roth retirement plans.

• Flexible paid time off.

• Sick leave and disability policy.

• 10 paid company holidays.

• 2 floating holidays.

• Winter office closure from Christmas to New Year's.

• Generous parental leave benefits.

• Backup childcare or eldercare support.

• Opportunities for professional development and growth.

• Employee Resource Groups.

• Company and team offsite events.

• Complimentary snacks, beverages, and local organic fruit.

• Opportunities for remote and in-person engagement.

• Wellness programs available both remotely and in person.

• Annual performance-based salary increases.

• Sales commission plan ranging from $50,000–$75,000 based on quota achievement.