Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver outstanding customer service

• Maintain existing accounts and facilities

• Conduct regular visits to key accounts, at least once every quarter

• Assess specific customer needs and foresee potential opportunities

• Provide marketing and sales insights and recommendations for strategic planning and evaluations

• Develop and finalize action plans

• Enforce quality and customer service standards

• Address issues and conduct audits

• Recognize trends and identify system enhancements

• Implement necessary changes

• Uncover marketing prospects through analysis of consumer needs, market definition, competitor share, and strengths and weaknesses of competitors

• Project business forecasts and set targeted market share goals

• Take ownership of fulfilling new and diverse requests while seeking ways to add value

• Collaborate with the marketing department on promotional material needs

• Manage inventory, place orders, and confirm receipt

• Organize meetings and participate in trade shows

• Safeguard organizational integrity by maintaining confidentiality of information

• Oversee territory travel, visiting nursing home staff and residents

• Inform potential facilities about Aria Care Partners’ mission and services

⛳️ Requirements

• Associate’s or Bachelor’s degree is preferred

• 3-5 years of relevant experience

• Prior experience in senior living communities, sales, and life/health insurance is preferred

• Capability to obtain health and life insurance license

• Reliable means of transportation

• Ability to lift up to 50 pounds

• Valid driver's license with a clean driving record

• Familiarity with Salesforce and Microsoft Office applications, including Excel, Word, and Outlook is preferred

• Strong analytical and critical thinking abilities

• Capacity to manage multiple tasks and complete assignments efficiently

• Precision and thoroughness with a keen attention to detail

• Flexibility to adapt to changes, delays, or unforeseen circumstances

• Dependable and punctual

• Ability to efficiently complete the required number of weekly visits

• Team-oriented mindset

• Excellent written and verbal communication skills

• Ability to educate potential facilities regarding Aria Care Partners’ mission and services

• Currently hold a life/health insurance license or the ability to successfully complete the licensing course and exam

• Willingness to plan weekly travel across the state to visit nursing home staff and residents

• Daily travel with a possibility of 75% overnight stays

• Must reside within the designated territory

🏝️ Benefits

• Competitive Base Pay plus bonus

• Mileage reimbursement

• Paid Time Off and Paid Holidays for Full-Time Employees

• 401k Retirement Plan with Company Match

• Medical, dental, and vision insurance

• Company contribution for Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Company-paid Employee Assistance Program (EAP)

• Life and disability insurance